STAFF SERVICES MANAGER III

California Department of Developmental Services; Sacramento (CA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Staff Services Manager III to lead quality assurance programs for individuals with developmental disabilities. This role offers a unique opportunity to make a significant impact while managing a talented team. You will be responsible for overseeing statewide efforts to improve service quality and outcomes, while also navigating the complexities of state government processes. With a hybrid work model, you will enjoy flexibility while contributing to meaningful initiatives that enhance the lives of those served. Join a forward-thinking organization committed to excellence and innovation in service delivery.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Options

Fitness Center

Outdoor Seating

Café

Qualifications

• Experience in managing programs related to developmental services.
• Ability to analyze data and communicate effectively.

Responsibilities

• Oversee quality assurance programs for services to individuals with disabilities.
• Manage multiple priorities and tight timelines in an office environment.

Skills

Management

Team Leadership

Communication

Data Analysis

Quality Improvement Principles

Education

Bachelor's Degree

Master's Degree

Job description

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California Department of Developmental Services provided pay range

This range is provided by California Department of Developmental Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Description And Duties
Under general direction of the Branch Chief of the Office of Quality Assurance, the Staff Services Manager (SSM) III provides management of the Office of Quality Assurance’s programs, through subordinate supervisors. The position will oversee the work necessary to advance statewide efforts related to quality of services and outcomes across the statewide system of services for people with intellectual and developmental disabilities.

This position offers hybrid telework opportunities, with employees required to work in-person at least two days per week. Starting July 1, 2025, all employees will be required to work in-person at least four days per week, in accordance with Executive Order N-22-25.

Additional information about the role can be found in the Duty Statement.

Working Conditions
This position is eligible for DDS’ hybrid telework schedule, subject to guidelines. Work is performed in an office environment. The role involves managing tight timelines and multiple priorities, with sitting for extended periods while using a computer or reviewing documents.

Position Details
Job Code #: JC-474715
Position #: 472-540-4802-002
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time

Department Information
The California Department of Developmental Services (DDS) provides services and supports to individuals with developmental disabilities, including intellectual disability, cerebral palsy, epilepsy, autism, and related conditions. Services are delivered through state-operated centers, community facilities, and contracts with regional centers.

The DDS office is located at 1215 “O” Street, Sacramento, CA, featuring amenities such as retail space, a café, outdoor seating, a fitness center, kitchenette, and lactation rooms.

Special Requirements
Applicants must submit a typed Statement of Qualifications (SOQ) in 12-point Arial font, single-spaced, no more than two pages, answering specific questions related to their experience with developmental services, management, team leadership, and group facilitation.
Failure to submit the SOQ or meet the minimum qualifications may result in disqualification.

Application Instructions
Applications and required documents must be received or postmarked by the final filing date of 5/12/2025. Electronic submission is encouraged. Mail or drop off applications at the specified addresses.

Required Documents
State Examination/Employment Application (STD 678), resume (optional), and SOQ.
Applicants requiring accommodations should request them when scheduling interviews.

Desirable Qualifications
Knowledge of quality improvement principles, California state government processes, and developmental services delivery system. Ability to supervise, develop relationships, communicate effectively, analyze data, and work collaboratively.

Benefits
State employee benefits include medical, dental, vision, and retirement options. More details are available on the CalPERS and CalHR websites.

Contact Information
Questions can be directed to Allisa Montanez at [phone] or [e-mail]. Reasonable accommodations can be requested during the interview process.

Additional Information
Multiple positions may be filled, and future vacancies may be posted. Minimum qualifications will be verified prior to interviews. Candidates must include transcripts or diplomas for verification.

Equal Opportunity Employer
The State of California is committed to equal opportunity employment and a drug-free workplace.

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