Staff - Registered Nurse (RN) - Manager - $74K-105K per year

Gentiva; Brunswick (GA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision insurance

401(k) with company match

Paid time off

Holidays

Mileage reimbursement

Telemedicine

Job summary

Heartland Hospice, part of Gentiva, seeks a Patient Care Manager to lead clinical operations and coordinate high-quality hospice care. You will supervise care delivery, scheduling, and regulatory compliance while mentoring staff across the location.

The role requires an RN license with hospice/home health experience and strong leadership, communication, and documentation skills to support compassionate, compliant care in patients\' homes and facilities.

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years direct patient care, including 2 years in hospice or home health.
• Knowledge of hospice principles, regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Compassion for terminally ill patients and families.
• Ability to lead a diverse care team and adapt to varied patient needs.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and prioritize visits based on clinical judgment.
• Triage referrals and medical concerns promptly and compassionately.
• Lead IDG meetings, present updates, review charts, and document minutes.
• Mentor and train associates, supporting development and compliance.
• Ensure care delivery meets regulatory standards and company policies.
• Support performance improvement and operational efficiencies at the location.

Skills

RN license

Leadership

Regulatory compliance

Interpersonal skills

Clinical judgment

Education

Nursing degree (RN)

BSN (preferred)

Tools

EMR systems

Telehealth platforms

Job description

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

Requirements: Qualifications – What You’ll Bring

• Current RN license in the state of employment
• Graduate of an accredited nursing program
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
• Knowledge and compassion for terminally ill patients and their families
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
• Strong interpersonal, organizational, and leadership skills
• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required)

• Bachelor of Science in Nursing (BSN)
• Previous leadership, team management, or supervisory experience in hospice or home health
• Familiarity with EMR systems and telehealth platforms
• Certification in Hospice and Palliative Nursing (CHPN)

Benefits for All Associates (Full-Time, Part-Time & Per Diem)

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Location

Heartland Hospice

Our Company

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon; Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care; Home health care: Heartland Home Health; Advanced illness management: Illumia Health. With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Legalese

This is a safety-sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug-free workplace

Benefits

• Continuing Education
• Medical benefits
• 401k retirement plan
• Vision benefits
• Discount program
• Pet insurance
• Holiday Pay
• Wellness and fitness programs
• Mileage reimbursement
• Dental benefits
• Employee assistance programs
• Life insurance