Staff - Registered Nurse (RN) - Hospice - $70K-90K per year

Gentiva

Henderson (NC)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

401(k) with company match

Medical, dental, vision benefits

Mileage reimbursement

Paid time off + holidays

Continuing education opportunities

Job summary

Gentiva Hospice is seeking a Senior Hospice RN Patient Care Manager to oversee our hospice team and ensure high-quality patient care within regulatory standards. You will supervise clinical staff, manage referrals and benefit tracking, and coordinate IDG meetings to review and update care plans.

This role requires strong leadership, excellent communication, and adherence to Medicare/Medicaid guidelines. Reporting to the Executive Director, you will balance clinical and administrative duties,

Qualifications

Current RN license in the state of employment.
Graduate of an accredited nursing program (Associate degree accepted with relevant experience).
Minimum 3 years direct patient care experience.
Knowledge of hospice principles, regulatory compliance, and managed care.
Strong communication, collaboration, and organizational skills.
Proficiency with EMR, Microsoft Office, and healthcare software.
Valid driver’s license and automobile insurance.
Ability to provide skilled nursing care as needed, including on-call responsibilities.
CPR certification.

Responsibilities

Lead and supervise hospice patient care operations to ensure quality and compliance.
Supervise, teach, evaluate, and develop nursing and clinical associates.
Manage clinical and administrative workflows: referrals, DME pickups, Medicare eligibility, insurance verification, patient benefit tracking.
Coordinate and facilitate Interdisciplinary Group (IDG) meetings and update care plans.
Oversee scheduling, visit assignments, and timely completion of patient visits.
Respond to referrals and clinical inquiries professionally.
Serve as liaison between clinical teams, leadership, and external providers.
Ensure adherence to hospice industry regulations (Medicare, Medicaid, JCAHO, ACHC).

Skills

Leadership

Communication

Team supervision

EMR proficiency

On-call responsibilities

Education

RN license

ASN/ADN acceptable

BSN preferred

Tools

EMR systems

Microsoft Office

Job description

Overview

Sign-on Bonus AvailableLead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Senior Patient Care RN Manager to supervise our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.

As a Senior Hospice RN Patient Care Manager, you will:

Lead and support hospice patient care operations to ensure quality and compliance
Supervise, teach, evaluate, and develop nursing and clinical associates
Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
Oversee scheduling, visit assignments, and timely completion of patient visits
Respond compassionately and professionally to referrals and clinical inquiries
Serve as a liaison between clinical teams, leadership, and external providers
Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC

Essential Functions

Ensures appropriate delivery of hospice services to qualified patients.
Supervision and managing the performance of the nurse(s) and aide(s), including assigning of admit and evaluation visits, scheduling visits at the beginning of benefit period, and ensuring staff are completing visits in a timely manner.
Directing the work of clinical associates including assigning of admit and evaluation visits, scheduling visits at the beginning of benefit period, and ensuring staff are completing visits in a timely manner.
Managing the site in the absence of, or by the designation of, the Executive Director, Administrator, or Senior Patient Care Manager from time-to-time.
Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.
Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
Managing all components of the calendar-changing of service codes, visit dates, clinicians assigned, scheduling out of PRN visits, etc.
Managing and overseeing clinical and administrative and record-keeping functions, including documenting referrals, new physicians and facilities, durable medical equipment (DME) pickup, Medicare patient eligibility, obtaining authorization and reauthorization as needed, commercial insurance verification, transfer patient documentation, satisfaction surveys, and patient benefit periods and events.
Overseeing process at death and discharge, including making decisions regarding notification of appropriate staff (pharmacy, physician, supply company, etc.).
Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
Participating in on-call nursing schedule and providing direct skilled bedside nursing care in patient home or IPU, as needed.
Performing other activities as assigned.

Requirements

Qualifications – What You’ll Bring:

Current Registered Nurse (RN) license in the state of employment
Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
Minimum 3 years direct patient care experience
Knowledge of hospice principles, regulatory compliance, and managed care
Strong communication, collaboration, and organizational skills
Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
Valid driver’s license and automobile insurance
Ability to provide skilled nursing care as needed, including on-call responsibilities
CPR certification

Preferred Experience (Not Required):

Bachelor’s degree in Nursing
2+ years hospice or home care experience
Leadership experience in clinical supervision or program management
Certified Hospice and Palliative Nurse (CHPN) certification

We Offer:

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Location:

Gentiva Hospice

Our Company:

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Gentiva Job ID #2026-140974. Posted job title: RN Hospice Patient Care Team Manager

About Gentiva

Gentiva is a family of industry-leading hospice, palliative, and home health providers that are passionate about caring for others. With more than 550 locations and thousands of compassionate clinicians across 38 states, our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.

Benefits