Staff Quality Assurance Engineer

Grocery TV

Austin (TX)

On-site

USD 150,000 - 175,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

HSA match

Learning & development budget

Unlimited PTO

Parental leave 12 weeks

Hybrid work model

DoorDash lunch stipend

Home office setup stipend

Job summary

Grocery TV is seeking a Staff Quality Assurance Engineer to own quality across our software platforms, from hands-on testing to process ownership. You will champion quality, coordinate with Product and Engineering, and ensure the release process follows robust QA gates.

The role blends individual contributor testing with leadership, ongoing process improvement, and cross-functional collaboration to elevate our QA program and drive reliable product delivery.

Qualifications

8+ years of software QA experience with ownership of QA process design.
Experience leading or facilitating bug triage and prioritization frameworks.
Proven ability to influence quality culture across Product, Engineering, and Support.

Responsibilities

Own end-to-end manual test planning and execution across multiple platforms.
Design, document, and improve QA processes and triage workflows.
Serve as primary QA liaison to Engineering and Product, clarifying requirements into test coverage.
Drive quality culture across Product, Engineering, and Support teams.

Skills

QA leadership

Process design

Cross-functional collaboration

Bug triage

Test documentation

Communication

Education

Bachelor's degree in CS/QA or related

Tools

Linear

Jira

Job description

Job Title: Staff Quality Assurance Engineer

Level: 6

Work Location: Austin, TX

Reports to: CTO

Salary Range: $150,000 - $175,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com .

About the Role

Grocery TV is hiring a Sr QA Engineer II to own quality across our software platforms - from hands-on testing to the processes and culture that keep our QA function running smoothly. This role blends individual contributor testing work with process ownership, cross-functional coordination, and team growth. Beyond finding and documenting bugs, this person will be a champion for quality across the company - helping Product, Engineering, and Support each understand and own their part in the quality process, rather than treating QA as a final checkpoint owned by one person.

Responsibilities

Own end-to-end manual test planning and execution across multiple software platforms (functional, regression, exploratory, and edge-case/boundary testing).
Design, document, and continuously improve QA processes - including bug triage workflows, priority frameworks, and support rotation structures.
Serve as the primary QA liaison to Engineering and Product stakeholders, clarifying requirements and translating them into test coverage.
Drive quality culture across the company - helping Product, Engineering, and Support teams understand and take ownership of their role in the quality process, rather than treating QA as a single point of responsibility.
Coordinate the release process, ensuring release procedures are followed and serving as the final QA gate for go/no-go decisions.
Provide regular testing status reports to stakeholders across Product, Engineering, and leadership.
Validate functionality across different configurations, settings, and environments, including feature-flag-driven behavior.
Experience with mobile/hardware testing, including Android Studio and ADB commands, firmware updates, and hardware certification processes.
Collaborate with Engineering on CI/CD pipelines (GitHub Actions or similar), understanding build/deploy status as it relates to test cycles.
Generate or coordinate test assets/media as needed to support test scenarios.
Lead bug triage meetings, keeping them lean and actionable; prioritizing issues by impact.
Write and maintain structured test scenarios and defect documentation in relevant tools (e.g., Linear, Google Sheets).
Ensure defects are logged clearly, with distinct root causes tracked as separate, actionable tickets.

Requirements

8+ years of software QA experience, with demonstrated ownership of QA process design (not just execution).
Experience leading or facilitating bug triage and prioritization frameworks.
Track record of influencing quality culture and practices beyond their own team - getting buy-in from Product, Engineering, and Support.
Strong experience with bug tracking tools (Linear, Jira, or similar) and structured test documentation.
Experience writing clear process documentation for cross-functional audiences.
Proven track record of cross-functional collaboration with Engineering and Product.
Excellent written and verbal communication skills.
Familiarity with AI coding/agent tools (e.g., Claude Code, Cursor, or similar) used as an AI QA Operator - to populate test cases and drive end-to-end test coverage.
Familiarity with CI/CD pipelines (e.g., GitHub Actions).

Nice to Have

Experience using AI agents to improve UI and API regression coverage.
Experience hiring or mentoring QA team members.
Experience with diagramming/process tools (e.g., draw.io, Mermaid) for workflow documentation.

Interview Process

Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
Introduction to Hiring Manager: Meet with the hiring manager virtually to share your background, learn about the role, and align on logistics.
Technical Interview: Visit our office in-person or remotely for a technical interview that relates to the role. You’ll respond to a prompt, and our team will ask questions to better understand your skillset.
Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss team collaboration. This is a perfect opportunity for you to ask us questions, too!
Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.

Why Grocery TV?