Staff Program Manager, NPI

Rippling, Inc.; Harvard (MA); On-site; USD 131,000 - 180,000; Full time

Job summary

VulcanForms is seeking a Staff Program Manager, NPI, to manage a portfolio of programs from award through launch and sustaining, partnering with internal teams and acting as the primary interface to customers.

You will lead large-scale NPI projects with cross‑functional teams, manage risks, track schedules and budgets, and communicate progress to stakeholders. Occasional international travel is expected.

Qualifications

• 7+ years of experience managing complex NPI programs or projects.
• Experience with PPAP, IQ/OQ/PQ, capability studies, and measurement systems analysis.
• Experience with cross-functional teams including manufacturing, quality, and operations.
• Proven experience managing external/customer relationships.
• Self-motivated with ability to manage competing priorities and urgency.

Responsibilities

• Manage large-scale NPI programs and/or multiple NPIs with internal and external stakeholders.
• Partner with the NPI Lead to support program execution and ensure deliverables meet requirements.
• Identify risks, elevate issues, and drive solution development.
• Provide regular written and verbal updates to stakeholders.
• Define and communicate the program critical path for cross-functional alignment.
• Support development and tracking of program budgets, including resource planning.
• Collaborate with other project managers on the same program.
• Create and maintain program scope, schedule, budget, and risk tracking tools.
• Plan and facilitate customer meetings, visits, and workshops as needed.
• Support resolution of program risks and issues.

Skills

Program management

Cross-functional collaboration

Verbal and written communication

Travel willingness

Tools

MS Office Suite

Microsoft Project

Job description

Founded in 2015 to develop the world\'s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting‑edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

As a StaffProgram Manager, NPI,at VulcanForms Inc.,your main objective is to manage one or more customers’ portfolio of programs from program award through launch and sustaining. You will partner with VulcanForms internal teams to execute each program and act as the primary working level interface to our customers.

Key Responsibilities

• Manage large-scale, complex new product introduction (NPI) programs and/or multiple NPI projects involving internal and external stakeholders
• Partner with the assigned NPI Lead to support program execution and NPI efforts, ensuring deliverables align with internal and external customer requirements
• Identify and assess areas of risk, elevate issues in a timely manner, and drive solution development
• Provide regular project updates (written and verbal) to internal and external stakeholders
• Define and communicate the program critical path to support cross-functional alignment and focus
• Support development and tracking of program budgets, including resource planning
• Collaborate with other project managers contributing to the same program
• Create and maintain program scope, schedule, budget, and risk tracking tools; support meeting cadence to maintain team alignment and address issues
• Plan and facilitate customer meetings, visits, and workshops as needed
• Support resolution of program risks and issues

Qualifications

• 7+ years of experience managing complex new product development/introduction projects or programs
• Strong familiarity with manufacturing process qualification procedures such as PPAP, IQ/OQ/PQ, capability studies, and measurement systems analysis
• Experience working with cross-functional teams including process development, manufacturing, quality, and operations
• Proven experience managing external/customer relationships
• Self-motivated with a sense of urgency and ability to manage competing priorities
• Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Project
• Strong verbal and written communication skills, with experience presenting to a range of audiences
• Interest in the metal additive manufacturing industry and working in a fast‑paced environment; startup experience is a plus
• Willingness to travel occasionally to customers and suppliers, including internationally

VulcanFormsoffers a competitive salary and equitypackage. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with companymatch.

The annual base salary range for this position is $130,909 to $180,000.