Staff Product Operations Manager - Field Operations

AURORA; Dallas (TX); Hybrid; USD 133,000 - 213,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Aurora is seeking a Staff Product Operations Manager based in Dallas, TX to drive deployment of new capabilities across field, vehicle and customer operations. You will report to the Director of Product Operations and collaborate across product, ops, and engineering to ensure timely, safe delivery of scalable solutions.

Ideal candidates have 8+ years in tech-focused roles, strong BI tool skills, and a track record of cross-functional leadership in logistics tech environments.

Qualifications

• 8+ years in a technology-focused role (PM, Product Operations, or related)
• BA/BS in Industrial Engineering, CS, Engineering, or equivalent
• Experience implementing technology in network planning, logistics tech and dispatch
• Experience with BI tools (Tableau, Looker, PowerBI)
• Strong communication and cross-functional collaboration with stakeholders

Responsibilities

• Coordinate and facilitate the launch & adoption of new capabilities and products within field operations, vehicle operations and customer operations domain
• Oversee feedback channels, support triaging and analyze performance data to drive continuous improvement
• Partner with customers to develop a capability roadmap that supports meeting company objectives
• Provide transparency and alignment through communication of upcoming launches, opportunities, issues and decisions
• Act as a subject matter expert and provide guidance, training support

Skills

Product Operations

Network Planning

Logistics Technology

Cross-functional Collaboration

Communication Skills

Business Strategy

Education

Bachelor's degree in related technical subject

Tools

Tableau

Looker

PowerBI

Job description

Who we are

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.

The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

Aurora’s Product Operations team is at the fore-front of technology, providing partnership to product, operations & engineering and ensuring commercial operations capabilities are delivered on time, safely and efficiently. We do so by establishing best practices, designing processes & systems, introducing automation & insights and by supporting the delivery of new capabilities.

We are looking for a Staff Product Operations Manager with network & infrastructure planning and logistics technology experience to join us on this exciting journey.

You will report directly to the Director of Product Operations and be based in Dallas, Texas.

In this role, you will

• Coordinate and facilitate the launch & adoption of new capabilities and products within the field operations, vehicle operations and customer operations domain
• Oversee feedback channels, support triaging and analyze performance data to drive continuous improvement
• Partner with your customers to develop a capability roadmap that supports meeting our companies objectives
• Provide transparency and create alignment through effective communication of upcoming launches, opportunities, issues and decisions
• Act as an subject matter expert and provide guidance, clarity and training support

Required Qualifications

• 8+ years of experience in a technology-focused role such as Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Sales Strategy and Operations
• BA/BS degree in related technical subject (e.g. Industrial Engineer, Computer Science, Engineering), or equivalent practical experience in a technical field
• Experience implementing technology within the network planning, logistics technology and dispatch domain
• Experience working with BI tools (Tableau, Looker, PowerBI, etc)
• Strong verbal and written communication and interpersonal skills, with the ability to work with cross-functional teams and external partners

Desirable Qualifications

• MBA or equivalent
• Experience in the autonomous vehicle, automotive, trucking, transportations, and (or) logistics industry
• Experience managing enterprise-level product rollout
• Strong technical background, with an understanding of the development process
• Proficiency in analyzing data, metrics, and feedback to identify issues, trends, and tooling improvements to make informed decisions
• Ability to build strong cross-functional relationships; experience working directly with senior stakeholders across product, operations and engineering

The base salary range for this position is $133,000 - $213,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

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Working at Aurora

At Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together all without any jerks.

We believe in-person work increases collaboration, empathy and our ability to lead effectively. As a result, we operate in a hybrid work environment where Aurorans are in office at least 3 days per week.

Our Careers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.

Our commitment to safety

At the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long term success by prioritizing working safely, no matter what.

Our commitment to inclusion

Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

For California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.