Staff Product Manager - User and Developer Experience

Fastly; San Francisco (CA); Hybrid; USD 181,000 - 217,000; Full time

Benefits offered by this job

Equity program

Discretionary bonus

Comprehensive benefits

401(k) with company match

Employee Stock Purchase Program

Paid holidays

Job summary

Fastly is seeking a Staff Product Manager to shape the next generation of user and developer experiences across the Edge Platform, Control Panel, and tooling. You will drive customer requirements and work with engineering, design, and GTM teams to deliver impactful features.

Ideal candidates have 8+ years in product leadership, strong communication skills, and a focus on translating market needs into clear value.

Qualifications

• 8+ years in product management or technical product leadership.
• Clear, confident communicator able to present complex concepts to executives and customers.
• Strong ability to translate market problems into clear value and requirements.

Responsibilities

• Define the roadmap for UX and developer experiences across the Fastly Control Panel, CLI and tooling.
• Define IAM, AI agent access, and API token lifecycle capabilities with least privilege principle.
• Partner with stakeholders to deliver access tooling to customers.
• Define and monitor success metrics using data-driven goals.
• Translate diverse industry use cases into precise product requirements.
• Foster strong relationships with Engineering, Design, Marketing, and Revenue teams.
• Collaborate with security engineering, infrastructure, customer support, and sales engineering to ensure seamless multi-tenant workflows.

Skills

Product management

Executive communication

Requirements gathering

IAM familiarity

Job description

Staff Product Manager - User and Developer Experience

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: Sep 18, 2026

Anticipated Posting Close Date*: Nov 30, 2026

*Job posting may close early due to the volume of applicants.

Staff Product Manager–User and Developer Experience

Fastly is looking for a Staff Product Manager to define the next generation of user and developer experiences, empowering developers and platform teams with capabilities to manage their applications on Fastly’s Edge Platform.

As a Staff Product Manager, you will be responsible for driving customer solution requirements, driving customer adoption and solutions, synthesizing product roadmaps, and delivery of developer tooling, UX, and identity and access management. You'll work closely with engineering, design, and go-to-market teams to evolve our customer experiences.

What You'll Do:

• Define the roadmap for the next phase of UX and developer experiences for the Fastly Control Panel, CLI and developer tooling
• Define the roadmap for identity and access management (IAM), AI agent access, and API token lifecycle capabilities across Fastly’s edge platform with the principle of least privilege
• Partner with stakeholders across the organization to deliver access tooling to customers
• Define and monitor success metrics using data-driven goals
• Understand use cases across a broad spectrum of industry segments, translate and synthesize those into crisp product requirements
• Foster strong relationships with Engineering, Design, Marketing, and Revenue teams
• Collaborate directly with core security engineering, infrastructure, customer support, and sales engineering to ensure seamless, multi-tenant developer workflows.

What We're Looking For:

• 8+ years in product management or technical product leadership, ideally on security, IAM, infrastructure, or developer facing products
• Clear, confident communicator who can tailor your narrative in real-time. You are comfortable presenting complex technical concepts to executives and customers alike with clarity and conviction.
• An enthusiastic focus on discovering the “why” that underlies market problems. You can translate complex technical capabilities into clear value

We’ll be super impressed if you have experience in any of these:

• Understanding of building cloud services and applications in an enterprise environment
• Passion for driving adoption through product analytics with experience
• Deep understanding of user and developer experience

Work Hours:

This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements:

This position is open to the following preferred office locations:

New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The estimated salary range for this position is $181,220.00 to $217,464.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 11 paid local holidays, 11 paid company wellness days.

Why Fastly?

We have a huge impact.

Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives .Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

We value diversity.

Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

We are passionate.

Fastly is chock full of passionate people and we’re not “one size fits all”. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [e-mail] or 501-287-4901.