Staff Product Manager, Platform

Verily Health; Boston (MA); On-site; USD 170,000 - 255,000; Full time

Job summary

Verily Health is seeking a Staff Product Manager for Workbench Foundations to own the platform’s observability, FinOps, and user enablement. You’ll shape telemetry, cloud cost management, and end-user documentation to help researchers scale their work securely and cost-effectively.

You will partner with engineering, data analysts, and designers to build telemetry pipelines and cost dashboards across multi-cloud environments, driving adoption and efficient operations.

Qualifications

• Bachelor’s degree in Computer Science or a related field or equivalent practical experience.
• 5+ years leading definition, development, and maintenance of multi-tenant platform systems.
• Experience leading designers, engineers, and data analysts in an agile environment.
• Proven telemetry instrumentation and analytics using product analytics and BI tools (e.g., Pendo, Looker).

Responsibilities

• Define and execute a comprehensive product observability strategy with core metrics for engagement and adoption.
• Own financial health of the Workbench platform across multi-cloud infrastructure and AI model ops.
• Oversee end-user support, documentation, and self-serve content to empower researchers and admins.
• Collaborate with engineers, data analysts, and designers to build telemetry pipelines and cost-tracking dashboards.
• Lead cross-functional alignment on platform sustainability and user satisfaction.

Skills

Product telemetry

Agile methodologies

Multi-tenant platforms

Data analytics

Education

Bachelor’s degree in Computer Science or related field

Equivalent practical experience

Tools

Pendo

Looker

Job description

Who We Are

Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and actions that make healthcare more personalized, predictive, and precise.

Description

Verily Workbench is the researcher-facing core of our AI-driven precision health platform, designed to harmonize and curate comprehensive, multi-modal datasets for the life sciences and pharma industries. By modernizing and simplifying biomedical data analysis, Workbench facilitates safe collaboration and helps our partners accelerate R&D and reduce the time to market for critical therapies.

As a Staff Product Manager for Workbench Foundations, you'll be the driving force behind the platform’s operational excellence, financial health, and user enablement. You will own the strategy for product observability, manage complex cloud and AI financial operations (FinOps), and lead our end-user support and documentation ecosystems, ensuring researchers can scale their work securely, efficiently, and cost-effectively.

Responsibilities

• Drive Product Observability & Telemetry: Define and execute a comprehensive observability strategy. Establish, track, and report on core product metrics for user engagement, platform adoption, and feature-level utilization to drive data-informed roadmap decisions.
• Lead Financial Management & FinOps: Own the financial health of the Workbench platform on behalf of customers. Manage customer budgets, forecast platform spend, and optimize costs associated with multi-cloud infrastructure, AI model training/inference, and other technical operations.
• Champion End-User Support & Enablement: Oversee the end-user support experience. Manage and optimize the suite of support tools, technical documentation, and self-serve content ecosystems that empower researchers, data stewards, and administrators to succeed on the platform.
• Partner with Engineering: Collaborate with a multi-disciplinary team of engineers, data analysts, and designers to build robust telemetry pipelines, implement cost-tracking dashboards, and seamlessly integrate support and documentation tools directly into the user workflow.
• Influence Across Teams: Lead cross-organizational efforts and build consensus among stakeholders across finance, engineering, customer success, and clinical informatics to ensure a unified approach to platform sustainability and user satisfaction.

Qualifications

Minimum Qualifications

• Bachelor’s degree in Computer Science or a relevant technical field, or equivalent practical experience.
• 5+ years of hands-on experience in leading the definition, development, and maintenance of multi-tenant platform systems.
• Experience leading designers, engineers, and data analysts to build technical products in an agile environment.
• Proven track record of defining, instrumenting, and analyzing product telemetry. Hands-on experience with product analytics and BI tools (e.g., Pendo, Looker,...) to measure feature adoption and user engagement.

Preferred Qualifications

• Deep experience and understanding of advanced features of cloud computing environments including GCP, AWS, NVIDIA Cloud, and Azure.
• Experience in the life sciences, healthcare technology, bioinformatics, or working with Trusted Research Environments (TREs).
• Deep understanding of the operational cost structures associated with Cloud and AI/ML, including model training, fine-tuning, inference costs, and token-based billing models.
• Familiarity with the underlying data architectures required to build custom billing, chargeback, or platform telemetry pipelines.
• Exceptional ability to translate complex financial data and technical utilization metrics into clear, actionable insights and strategic narratives for executive leadership.

Qualified applicants must not require employer sponsored work authorization now or in the future for employment in the United States.

The US base salary range for this full-time position is $169,500 - $254,500 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, or benefits.

Verily Life Sciences LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.