Staff Product Manager, ML Foundations and GenAI

Stripe; Seattle (WA); Hybrid; USD 214,000 - 322,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a senior product leader to define, incubate, and scale ML/AI applications across our product suite. You will drive strategy for AI-centric products and empower teams with agents and intelligent capabilities via a robust API stack.

You will partner with business units to align on roadmaps, shape the AI platform, and deliver outcomes that boost revenue, efficiency, and customer trust, while mentoring cross-functional teams.

Qualifications

• 7+ years delivering ML-powered software products.
• Solid understanding of ML and applied AI tech stacks.
• Ability to influence company-level strategy and collaborate with business leaders.
• Proven ability to lead cross-functional teams in a collaborative environment.
• Ability to analyze data to inform decisions.
• Deep empathy for users; build products that customers love.
• Relentless focus on product quality.
• Experience with both 1P and 3P products.

Responsibilities

• Develop and execute Stripe-wide strategy for new ML/AI applications.
• Evaluate investments for ML/AI applications with product leaders.
• Collaborate with cross-functional teams to deliver roadmaps and launch ML/AI apps.
• Develop strategy to advance Stripe’s ML/AI infrastructure and tooling.

Skills

ML/AI product leadership

Cross-functional leadership

Strategic product planning

Data-driven decisions

Stakeholder management

People leadership

ML/AI tech understanding

1P/3P product strategy

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams.

What you’ll do

As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement.

Responsibilities

• Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite
• Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company
• Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applicationsCommunicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams
• Develop and execute on a strategy for advancing Stripe’s ML/AI infrastructure and tooling

Who you are

We’re looking for someone who meets the requirements below, and has a passion for AI to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of experience delivering highly successful and innovative software products which are ML powered
  • Solid understanding of ML and applied AI tech stacks
  • Demonstrated ability to influence company level strategy and work with business leaders to execute on the transformation
  • You push the pace. You take blame and pass the praise. People love working with you.
  • Proven ability to lead teams and work cross-functionally in a highly collaborative environment.
  • Ability to analyze and use quantitative and qualitative data to inform decisions.
  • A deep understanding and empathy for consumer and business users — you love building products that make our customers feel joy, delight and trust.
  • Relentlessly drives product quality
  • Capable of working on both 1P and 3P products

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $214,300 - $321,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

At Stripe, we're looking for people with passion, grit, and integrity. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.