Staff Product Manager, AI

Stripe; United States; Hybrid; USD 195,000 - 292,000; Full time

Job summary

Stripe is seeking a Product Lead for the Payments Intelligence team to scope, design, and build intuitive features that help users maximize revenue while minimizing cost. You will partner with engineering and data science to shape our intelligence platform and deliver measurable business value.

You will work closely with Design, Marketing, Partnerships, Sales, and Operations to craft the vision for Payments Intelligence products and drive execution across the organization.

Qualifications

• Product Management experience: 10+ years of relevant experience.
• Strong business acumen: you enjoy digging into how a business works, identifying how to make it better, and building product/technical solutions to do so.
• Customer and Partner facing experience: you’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations.
• Operational savvy: you are strong operationally, capable of designing and driving a cross-functional team and process.
• Analytical horsepower: you dig deep into the data, think from user first principles, and deliver the right results.
• Crisp communicator: high attention to detail including precise and effective communications, including with external customers/partners.
• Results-oriented: you enjoy doing whatever it takes to execute on complex projects.

Responsibilities

• Develop the long-term vision and strategy for our Payments Intelligence products, prioritize accordingly, and create an execution roadmap
• Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data
• Build and launch new capabilities and products that bring significant value to customers
• Set the pace, prioritization and execution for the team
• Work with a wide range of systems, processes and technologies to own and solve technical and product problems
• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations
• Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap

Skills

Product Management

Business acumen

Customer facing

Operational savvy

Analytical skills

Communication

Results oriented

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Payments Intelligence organization optimizes each of the billions of dollars of transactions processed by Stripe annually on behalf of our users, maximizing successful transactions while minimizing payment costs and fraud. We own products like Radar, Authorization Boost, and Disputes, building fast and scalable services and creating intuitive user experiences. We serve real-time predictions as part of Stripe’s payment infrastructure and architect controls that leverage ML to optimally manage users’ business.

What you’ll do

As a Product Lead on the Payments Intelligence team, you’ll be responsible for scoping, designing, and building intuitive features that help users maximize their revenue while minimizing their cost while shaping our intelligence platform. You will partner with many functions at Stripe, with the opportunity to both work on infrastructure/platform systems, as well as produce direct user-facing business impact.

Day to day you’ll be working closely with a team of engineers and data scientists. You’ll collaborate with peers in Design, Product Marketing, Partnerships and many others to craft the vision for our Payments Intelligence products.

Responsibilities

• Develop the long-term vision and strategy for our Payments Intelligence products, prioritize accordingly, and create an execution roadmap


• Deeply understand our users’ needs by spending time with developers, sales, and support, and by observing patterns/trends across their feedback, the market, and our data


• Build and launch new capabilities and products that bring significant value to customers


• Set the pace, prioritization and execution for the team


• Work with a wide range of systems, processes and technologies to own and solve technical and product problems


• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations


• Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Product Management experience: 10+ years of relevant experience


• Strong business acumen: You enjoy digging into the details of how a business works, identifying how to make it better, and building product/technical solutions to do so


• Customer and Partner facing experience: You’re comfortable in front of customers or third-party collaborators, and have experience navigating customer conversations


• Operational savvy: You are strong operationally, capable of designing and driving a cross-functional team and process


• Analytical horsepower: You dig deep into the data, think from user first principles, and deliver the right results


• Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners


• Results-oriented: You enjoy doing whatever it takes to execute on complex projects

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $194,800 - $292,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.