Staff Product Manager, Agentic AI - Credit Karma Intelligence

Intuit, Inc.; Mountain View (CA); On-site; USD 189,000 - 255,000; Full time

Job summary

Intuit Credit Karma is seeking a Staff Product Manager to define and scale AI-powered member experiences across its Credit Karma platforms. You will own strategy, roadmaps, and cross-functional execution with engineering, data science, and external partners to turn fast-moving AI into trustworthy, high-impact products.

The ideal candidate has 8+ years building consumer tech, shipped AI/ML products, and excels at strategy, ambiguity, and executive communication.

Qualifications

• 8+ years of experience building and scaling consumer tech products.
• Shipped AI/ML or LLM-powered products and understands models, tools, and evaluation.
• Strategic and hands-on, able to write multi-year strategy and deep dives.
• Comfortable leading in ambiguous, emerging spaces.
• Systems thinker designing capabilities powering multiple products.
• Proven track record delivering quality, growth or business targets.
• Strong cross-functional relationships without direct authority.
• Exceptional written and verbal communication with senior leadership.

Responsibilities

• Own the 12–18 month vision for AI-powered member experiences.
• Translate AI capabilities into trustworthy products across Credit Karma apps.
• Drive roadmap from conception to launch with clear business cases.
• Collaborate with internal teams and external AI platforms.
• Set evaluation frameworks for quality, accuracy, trust, and safety.
• Partner with Engineering and Data Science for scalable architectures.
• Champion responsible AI with Legal, Privacy, Security, and Compliance.
• Monitor product health and impact, drive improvements.
• Communicate strategy and progress to senior leadership.

Skills

Product leadership

AI/ML experience

Strategic thinking

Ambiguity management

Systems thinking

Result ownership

Cross-functional collaboration

Executive communication

Job description

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we\'re best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* - all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

Intuit Credit Karma, Consumer Group is looking for a Staff Product Manager to help define and scale the AI-powered experiences that help millions of members make smarter financial decisions, both inside Credit Karma and across the AI platforms and agents where members increasingly start. This role sits at the intersection of product, applied AI, and platform strategy. It requires strong product judgment, deep systems thinking, and comfort operating in a space that changes month to month.

You will own the strategy and roadmap for a major area of our AI work, lead cross-functional teams from idea to launch, and work with internal and external partners to turn fast-moving AI capabilities into trustworthy, high-impact member experiences. You will present your area\'s strategy and results to senior leadership across Credit Karma and Intuit.

*Banking services provided by MVB Bank, Inc., Member FDIC

Responsibilities

What you\'ll do

• Own the product strategy for your area. Define and champion a 12 to 18 month vision for AI-powered member experiences, grounded in the member problem and the business plan. You are the visible owner of where your area is headed, not only how it gets there.

• Turn AI capabilities into products members trust. Translate evolving AI capabilities, including assistants, agents and agent-callable experiences, into simple, trustworthy products, in the Credit Karma app and wherever members use AI.

• Drive the roadmap from conception to launch. Write clear business cases, requirements and success metrics, prioritize on member need, business impact and feasibility, and ship at a steady cadence while shaping the long-term strategy.

• Build with partners. Work with internal teams and external partners, including AI platforms, to bring Credit Karma\'s experiences to members wherever they are. Set the agenda, surface trade-offs early, and turn partner conversations into shipped products.

• Set the quality bar. Establish and evolve evaluation frameworks for quality, accuracy, trust, safety and member impact in AI-driven systems.

• Partner deeply with Engineering and Data Science. Inform system design, model selection, experimentation strategy and platform scalability, and make sure AI capabilities are reusable across products.

• Champion responsible AI. Make sure experiences are transparent, reliable and aligned with member trust and regulatory expectations, working closely with Legal, Privacy, Security and Compliance.

• Own the outcomes. Monitor product health and performance, and proactively find ways to improve quality, engagement and business impact.

• Be a visible leader. Communicate strategy, trade-offs and progress clearly to senior and executive leadership, and raise the bar for product craft on the team around you.

Qualifications

What we are looking for

• Experienced product leader: 8+ years of experience building and scaling consumer technology products, including leading a product area end to end.

• AI builder: You have shipped AI/ML or LLM-powered products, and you understand how models and agents work in practice: tool use, connectors, evaluation, and the limits of today\'s models.

• Strategic and hands-on: You can write and defend a multi-year strategy and go deep on an eval readout, a system design or a spec.

• Comfortable in ambiguity: A track record of leading in emerging, 0-1 spaces and bringing clarity and structure to complex problems.

• Systems thinker: You design capabilities that power multiple products and experiences, not one-off features.

• Owns the outcome: You have carried a quality, growth or business target and delivered it through a sustained cadence of launches.

• Cross-functional operator: You build strong relationships with Engineering, Design, Data Science and partner teams, and influence without direct authority.

• Exceptional communicator: You influence senior leadership, and you bring a point of view rather than deferring to the room.

What we\'d love to see

• Experience building products that ship on, or integrate with, other platforms, such as AI assistants, app ecosystems, developer platforms or large partner integrations.

• Experience working directly with external partners on product and commercial terms.

• Experience in consumer fintech or another regulated industry, including consent and privacy questions.

• Hands-on fluency with AI tools in your own work: research, prototyping, specs and analysis.

• A deep appreciation for how consumer finance, and now AI, can meaningfully improve people\'s lives.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

Oakland $188,500 - $255,000

Mountain View, CA $188,500- $255,000