Staff Product Manager: Agent Trust & Identity

Plaid Inc.; San Francisco (CA); On-site; USD 208,000 - 340,000; Full time

Job summary

Plaid Inc. is seeking a senior product leader to own Agent Trust, shaping how we identify and authorize AI agents on financial accounts.

You will define agent identity, verification, and consent, partnering with financial institutions and Plaid customers to drive adoption and GTM strategies. You will collaborate with fraud, data science, and engineering to specify signals, metrics, and scalable governance, while influencing industry standards bodies.

Qualifications

• 8+ years in product management or ownership in fraud, identity, authentication, or payments risk.
• Hands-on depth in identity and authorization protocols (OAuth 2.x, OIDC, FIDO/WebAuthn).
• Experience growing a new product line with enterprise or financial-institution clients.

Responsibilities

• Own the vision, strategy, roadmap, and OKRs for Agent Trust.
• Define how Plaid identifies agents, verifies the humans behind them, and evaluates what they may do.
• Connect Agent Trust to portable identity, reusable KYC, and consumer permission management with the product teams.
• Work directly with financial institutions and Plaid customers as the product expert: discovery, design partnerships, and GTM enablement.
• Represent Plaid’s product requirements in industry groups and protocol working groups writing specs for agent identity and authorization, with Partnerships and Legal.
• Partner with data science and engineering on signals, labels, success metrics, and the requirements that tie them together.

Skills

Fraud risk

Identity protocols

OAuth/OpenID

Enterprise sales

Writing & comms

Education

Bachelor's degree or higher

Job description

Plaid Inc. is seeking a senior product leader to own Agent Trust, shaping how we identify and authorize AI agents on financial accounts.

You will define agent identity, verification, and consent, partnering with financial institutions and Plaid customers to drive adoption and GTM strategies. You will collaborate with fraud, data science, and engineering to specify signals, metrics, and scalable governance, while influencing industry standards bodies.