Staff Product Designer, Merchant Marketing

DoorDash USA

Seattle (WA)

Hybrid

USD 125,000 - 260,000

Full time

14 days+
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Benefits offered by this job

401(k) matching
Parental leave 16 weeks
Wellness benefits
Commuter benefits match
Paid time off

Job summary

DoorDash is seeking a Staff Product Designer for the Ads & Promos Design team, shaping end-to-end campaign experiences across SMB and enterprise restaurants. You’ll scale design across people, processes, and systems, influencing roadmaps with data and prototypes.

You’ll work on the evolution of design toward strategic thinking and operational execution, collaborating with cross-functional partners and iterating in production with LLM-powered tools.

Qualifications

  • Portfolio demonstrating craft excellence, systems thinking, and leadership through influence.
  • Data-driven decision making and ability to prioritize for impact.
  • Comfort with code, LLM-powered tools, and production prototyping.

Responsibilities

  • Define projects with a clear point of view and synthesize insights into actionable roadmaps.
  • Lead end-to-end design from concept to production-ready prototypes with high craft.
  • Design across systems and workflows, building shared tools to improve team productivity.
  • Mentor peers on responsible AI usage and scalable design frameworks.
  • Build cross-functional relationships and influence roadmaps with evidence-based thinking.

Job description

San Francisco, CA; New York, NY; Seattle, WA; Sunnyvale, CA

About the Team

At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver.

As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day.

About the Role

At DoorDash, we’re redefining what it means to be a designer. We’re building a team of makers, builders, and doers. Over the past decade, “web designer” evolved into “product designer” as the scope expanded. Now, that shift is happening again — LLMs are broadening the role further, pushing design toward both strategic thinking and direct execution. As a Staff Product Designer, you’ll help lead this evolution: not only practicing build-first design, but scaling it across people, processes, and systems.

In this role, you’ll join the Ads & Promos Design team — one of DoorDash’s fastest-growing businesses — owning end-to-end campaign experience design and shaping the strategic vision for our marketing tooling system. This platform powers both SMB and enterprise restaurants across DoorDash’s global markets and connects local businesses with over 40 million consumers globally.

Your impact will span both team effectiveness and business growth. You’ll increase team velocity and autonomy by building reusable workflows, shared tools, and decision frameworks that enable designers to operate at a higher level with less coordination overhead. In parallel, you’ll drive measurable business outcomes by unlocking faster experimentation, shorter iteration cycles, and higher-quality execution across your team and adjacent teams.

This role can be based in New York City, San Francisco, or Seattle and reports to the Design Manager for Ads & Promotions (Restaurant Experience Team). We follow a hybrid model: 1–2 days per week in a Design Hub, with the remainder remote.

You're excited about this opportunity because you will…
  • Define projects with a clear point of view, writing briefs that synthesize customer insights and business goals into actionable roadmaps
  • Bring clarity to ambiguous, cross-team problems and turn them into work that ships; drive prioritization and make thoughtful tradeoffs between quality, speed, and impact
  • Lead projects from concept through execution, staying close during iteration to ensure high-quality outcomes; deliver high-fidelity designs and production-ready prototypes that set the standard for craft
  • Design across systems and workflows, contributing to shared tools (e.g., prompt libraries, component generators, workflow automations) that improve team productivity
  • Mentor peers on responsible AI usage and contribute reusable frameworks that scale beyond your team
  • Build strong cross-functional relationships and influence roadmaps through evidence-based thinking and tangible prototypes
  • Multiply team impact through mentorship, recruiting, and inclusive practices
We're excited about you because…
  • You have a portfolio demonstrating craft excellence, systems thinking, and leadership through influence
  • You use data to inform decisions, prioritize effectively, and deliver high-impact outcomes
  • You’re comfortable working in code and with LLM-powered tools, prototyping in production, and contributing to implementation when needed
  • You design and build solutions that scale across teams and workflows
  • You thrive in ambiguity and create clarity through shipped work—not just presentations
  • Develop AI-assisted or LLM-powered workflows that support component creation, documentation, evaluation, automation, and broader design system scalability.
  • Produce clear design specifications, system documentation, governance artifacts, and reusable implementation guidance so that cross-functional teams can build, maintain, and extend completed work.
  • Balance user needs, accessibility standards, business goals, and technical constraints in order to create feasible, polished, and scalable digital experiences.
  • Analyze product usage, workflow effectiveness, and user feedback to iterate on launched designs and improve metrics such as efficiency, consistency, conversion, retention, and customer satisfaction.
Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay ranges for this position within the United States, including Illinois and Colorado.

I4

$124,500 - $183,000 USD

I5

$148,200 - $218,000 USD

I6

$176,800 - $260,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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