Staff Product Designer, Judiciary.

Urban Ridge Supplies; New York (NY); Hybride; USD 106 000 - 159 000; Plein temps

Avantages offerts par ce poste

Hybrid work environment

20 days annual leave

Counseling benefit $2000 per year

RRSP matching

Clioversary program

Résumé du poste

Clio is seeking a Staff Product Designer to join our growing Product Design team. The Judiciary team focuses on AI-enabled court workflows, ensuring transparency, security, and integrity in judicial decision making.

You will partner with product and engineering to define strategy, lead end-to-end design, and mentor other designers. The role involves shaping a long-term experience vision, strengthening patterns, and collaborating across teams to elevate design craft.

Qualifications

• 8+ years of Product Design experience, B2B SaaS experience preferred.
• Ability to design scalable experiences across multiple customer segments/products.
• Experience leading complex, cross-team initiatives delivering cohesive solutions.
• Proven track record of shipping high-quality work solving customer problems.
• Strong product judgment linking customer needs to strategy and roadmap decisions.
• Deep mastery of UX craft including complex interaction design and information architecture.
• Advanced customer-centric practice leading discovery and alignment across teams.
• Experience designing AI-powered experiences with trust, transparency, and user control.

Responsabilités

• Define experience strategy and success metrics with product and engineering leaders.
• Build deep customer intuition and systems understanding across workflows.
• Lead end-to-end design across multi-surface journeys from framing to prototyping and execution.
• Shape a long-term experience vision and align teams through storytelling.
• Raise the quality bar across the product ecosystem with cohesive, scalable experiences.
• Drive patterns and design system evolution across teams and domains.
• Mentor and elevate other designers through critique and coaching.
• Partner with portfolio design managers to uphold quality and craft.

Connaissances

Product design

Cross-functional leadership

UX craft

Design systems

AI-powered design

Prototyping

Storytelling

Mentoring

Outils

Figma Make

Cursor

Claude

AI tools

Description du poste

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary

We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

About The Role

The Judiciary team is brand new, aspiring to help judges and clerks navigate their work in the age of AI. Courts are facing many of the same technological shifts reshaping the broader legal profession, but the stakes and requirements are different. As AI becomes a more significant part of how legal work gets done, technology built for the judiciary must protect judicial independence and impartiality while meeting rigorous standards for transparency, security, and the integrity of judicial decision making. That creates a clear need for technology designed specifically for courts and judges.

What You’ll Do

• Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities, grounded in customer insights and business outcomes.
• Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
• Lead end-to-end design across multi-surface journeys — from opportunity framing and to prototyping, validation, and high-quality execution.
• Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaboration thinking.
• Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”
• Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
• Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross-functional collaboration.
• Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft.
• Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
• Contribute to design culture and org-wide initiatives through Staff-level forums and leadership beyond your immediate portfolio.

What You Bring

• 8+ years of Product Design experience, B2B SaaS experience is preferred, but not required.
• Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
• Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
• Strong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisions.
• Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
• Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities.
• Proven experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows.
• Proven systems thinking — able to design reusable frameworks and patterns that scale across teams and products.
• Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Claude, etc.)
• Excellent presentation and storytelling skills.
• Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity.
• Strong cross-functional partner who drives execution across teams and workstreams.
• Experience mentoring peers.

Additional Qualifications

• Startup experience, in addition to B2B SaaS at a medium-sized company or larger.
• Demonstrated success and learnings from driving zero-to-one product launches.
• Launched new products in emerging or ill-defined markets.
• Experience designing for technical, highly skilled, and hard-to-access users.
• Strong research skills, demonstrated through grounded interpretation, not just descriptive summarization, including effective use of stimulus and prototypes.

This role is a backfill for an existing position.

What you will find here

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $150,400 to $225,600 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.