Staff Product Designer

Ironclad; United States; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Dental, and vision insurance

401K

Wellness reimbursement

Flexible vacation policy

Generous parental leave for both care‑

Work from home opportunities

Health insurance

Job summary

Ironclad is seeking a Staff Product Designer to shape how legal and business teams experience contracts end to end. You will lead design across complex product areas, from core contracting workflows to AI-powered experiences that help customers find information, make decisions, and move work forward.

You will balance strategic vision with hands-on execution, influence product direction, and establish scalable design patterns that improve adoption, cycle time, and quality across the CLM platform.

Qualifications

• 8+ years designing digital products, including several years working on complex B2B or enterprise software.
• Experience designing AI-powered experiences and agentic workflows.
• Mentor designers and raise design quality across the organization.
• Strong product judgment and decision accountability.
• Ability to move between customer needs, business goals, and technical constraints.
• Comfort prototyping at engineering pace using AI-native tools.

Responsibilities

• Shape how legal and business teams experience contracts end to end.
• Lead design across complex product areas—from core contracting workflows to AI-powered experiences.
• Partner with product, engineering, data, AI teams to ship high-quality experiences.
• Build and evolve shared design patterns and strengthen the design system.
• Mentor fellow designers and influence product direction.
• Translate customer problems into clear design decisions with outcomes.

Skills

Design leadership

Systems thinking

AI prototype

Prototype fast

Tools

Figma

Lovable

Claude Code

Job description

• As a Staff Product Designer at Ironclad, you’ll shape how legal and business teams experience contracts end to end. You’ll lead design across complex product areas—from core contracting workflows to AI-powered experiences that help customers find information, make decisions, and move work forward
• You’ll work at the pace of engineering, moving from ambiguity to a working prototype quickly, validating ideas with customers and real usage, and partnering closely with product, engineering, data, and AI teams to ship high-quality experiences
• You’ll balance strategic vision with hands‑on execution, lead through craft and judgment, influence product direction, and help establish the design patterns and interaction models that scale across the platform
• Lead design strategy for a major area of the CLM platform end to end—from problem framing and exploration through launch, iteration, and measurement. Connect design decisions to customer outcomes such as adoption, time saved, cycle-time reduction, and product quality
• Shape AI-powered experiences and agent behavior. Determine where agents should assist or act, what context they need, how users stay in control, and how experiences communicate grounding, provenance, confidence, and limitations. Design for trust, explainability, human‑in‑the‑loop control, evaluation, monitoring, and safe failure modes
• Prototype quickly using AI-native tools and other emerging methods as a default part of your workflow. Use prototypes to explore interaction models, test concepts with customers, and work through technical tradeoffs with engineering before designs are fully specified
• Build and evolve shared design patterns across workflows, search, data‑rich surfaces, and AI experiences. Strengthen our design system and create durable capabilities that teams can reuse across the platform
• Partner closely with product, engineering, data, AI, and domain experts to turn customer problems and product signals into clear decisions. Bring qualitative research, telemetry, instrumentation, and technical constraints into the design process from the start
• Lead through influence. Articulate a clear point of view, make tradeoffs legible, and align executives and cross‑functional partners around what to build and why. Mentor fellow designers through live project work and help raise the quality of design across the organization

Benefits

• Dental, and vision insurance
• 401K
• Wellness reimbursement
• Flexible vacation policy
• Generous parental leave for both primary and secondary caregivers
• Work from home opportunities
• Health insurance

A track record of mentoring designers, improving the practice, and leading through influence rather than authority

Experience with contract lifecycle management, legal technology, document AI, knowledge graphs, or enterprise workflow software is a plus, not a requirement

8+ years designing digital products, including several years working on complex B2B or enterprise software.

You have led at least one systemic, end‑to‑end initiative that changed a measurable product or business outcome

Experience designing AI-powered experiences, agentic workflows, search, data‑rich products, or other systems where trust, explainability, and human control matter.

You can make complex technical concepts understandable and useful for customers

Comfort working at engineering pace: prototyping in days, iterating in public, using AI-native tools (Figma, Lovable, Claude Code) to extend your craft, and making progress without waiting for a fully scoped PRD

Strong product judgment and decision accountability. You can move between customer needs, business goals, technical constraints, and long‑term platform leverage, then make a clear recommendation

Strong systems thinking. You can create coherent experiences across interconnected workflows and establish patterns that scale across products, teams, and technical foundations

Leadership presence and exceptional storytelling. You can communicate tradeoffs and recommendations directly to executives and cross‑functional leaders, in writing and in the room