Staff Product Designer

Wealth.com; New York (NY); Hybrid; USD 170,000 - 230,000; Full time

Benefits offered by this job

Hybrid work in NYC

Excellent health insurance

Life insurance

Parental leave

Equity via Carta

401k with match

Flexible PTO

Paid holidays

Estate planning perks

Job summary

Wealth.com seeks a Staff Product Designer to serve as a principal interaction and UX architect across its platform ecosystem. You will bridge legal, financial, and system-level logic to create intuitive workflows for enterprise advisory and end-client platforms.

You will work directly with financial advisors, enterprise partners, and clients to map complex processes into clear, usable product experiences, upholding accessibility and scalable patterns across squads.

Qualifications

• 10+ years of digital product design experience; track record in enterprise SaaS/Fintech.
• Strong customer research experience including interviews and usability tests.
• Expertise in information architecture and intuitive task flows.
• Ability to translate complex legal/financial processes into simple UX steps.
• Experience using qualitative and quantitative data to guide design decisions.
• Excellent communication skills to present models to execs, engineers, and clients.
• Autonomy and resourcefulness with a focus on improving user efficiency.

Responsibilities

• Lead customer discovery and co-design with advisors and executives.
• Establish loops for usability validation with enterprise accounts.
• Present UX frameworks in client meetings alongside PM and CS.
• Own end-to-end interaction architecture for complex workflows.
• Define foundational UX patterns and accessibility standards across squads.
• Translate customer feedback into structured user flows and specifications.
• Analyze industry patterns to maintain market leadership in AdvisorTech.

Skills

10+ years digital product design

Customer research

Information architecture

Domain complexity translation

Data-informed UX decisions

Cross-functional communication

Founder mentality

Job description

About Us

Wealth.com is the industry's leading advanced planning platform. Trusted by many of the largest names in global finance, Wealth.com combines proprietary AI with deep technical expertise to serve the needs of clients across the wealth spectrum. The company has been widely recognized for innovation and leadership, winning Top Estate Planning Technology and Top Estate Planning Implementation at the 2025 WealthManagement.com Industry Awards, being named the 2024 Best Technology Provider in the Trust category, and earning #1 in estate planning market share in the 2025 Kitces AdvisorTech Study.

Our team is fundamental to our standing as the leading wealth planning platform. We cultivate a collaborative and supportive environment, fostering innovation and making Wealth.com a truly enjoyable workplace. Wealth.com is proud to be certified as a Great Place to Work for 2025.

The Opportunity

Wealth's mission is to deliver a revolutionary financial and estate management platform for the modern world. We are looking for a Staff Product Designer to serve as a principal interaction and UX architect across our entire platform ecosystem. This is a high-impact, customer-facing role where you will design the workflow patterns, navigation models, and system behaviors for our enterprise advisory and end-client platforms.

As a Staff Product Designer, you will bridge complex legal/financial domain logic, system architecture, and direct customer insights. You will operate on the front lines with financial advisors, enterprise partners, and end-clients, transforming dense operational complexity into intuitive, highly usable product workflows.

Key Responsibilities

• Direct Customer Discovery & Co-Design: Lead qualitative user research, contextual inquiries, and workflow-mapping sessions with financial advisors, wealth management executives, and legal staff to uncover operational bottlenecks and usability issues.

• Customer Advisory & Usability Validation: Establish ongoing testing loops with key enterprise accounts to validate information architecture, test interaction prototypes, and ensure key workflows reduce advisory friction.

• Customer-Facing UX Representation: Join enterprise client meetings alongside Product Management and Customer Success to present core UX frameworks, walk through end-to-end user journeys, and champion usability requirements.

• End-to-End Interaction Architecture: Own the interaction design and information architecture for high-stakes, multi-persona platform workflows—mapping intricate legal document ingestion, financial data structures, and estate planning journeys.

• UX Systems & Interaction Patterns: Define and maintain foundational interaction patterns, user task flows, navigation systems, and accessibility standards to ensure consistent application behaviors across all product squads.

• Cross-Functional Discovery & Alignment: Partner closely with Product Managers and Engineering leads to translate customer feedback into structured user flows, edge-case coverage, and clear interaction specifications.

• Market & UX Strategy: Analyze industry workflow patterns and user behavior metrics to optimize user efficiency and maintain our position as market leaders in AdvisorTech.

Qualifications

• 10+ years of digital product design experience (or equivalent design leadership experience), with a track record of building interaction architectures for complex enterprise SaaS or Fintech platforms.

• Deep Customer Interaction Background: Proven experience leading customer research, conducting deep-dive user interviews, running usability tests, and incorporating qualitative research into product strategy.

• Mastery of Information Architecture & UX: Demonstrated expertise in mapping complex user mental models, designing intuitive task flows, organizing deep hierarchical data, and establishing interaction frameworks.

• Domain Complexity Translation: Proven ability to unpack complex legal, regulatory, and financial processes (such as estate structures, tax planning, and document parsing) into simple, logical user steps.

• Data-Informed UX Decisions: Experience pairing qualitative user feedback with quantitative usage metrics, task completion times, and user efficiency analytics to iterate on platform interactions.

• Cross-Functional Communication: Exceptional ability to clearly present and advocate for complex interaction models to executive leadership, technical teams, and external enterprise clients.

• A “Founder” Mentality: Highly autonomous, resourceful, and relentless about solving complex, real-world user efficiency problems.

Benefits & Perks

• Competitive salary.

• Hybrid work arrangement in New York City (3x a week)

• Excellent medical, dental, and vision insurance options, with low-cost premium structures that demonstrate our commitment to offering great value to our employees.

• 100% company-paid basic life insurance, short-term and long-term disability insurance.

• 100% paid parental leave upon eligibility.

• Company equity managed through Carta.

• 401k with match and 100% vesting upon hire.

• Flexible PTO in an environment where taking time off to relax or recharge is supported and encouraged.

• Take time off for holidays—and yes, your birthday counts too. Celebrate, relax, and recharge without thinking twice.

• Free estate planning for life!

Wealth is an equal opportunity employer and encourages people from all backgrounds to apply. Should you have a disability or special need that requires accommodation, please let us know.