Staff PM Network Observability - Career Growth at NetBox

NetBox Labs; San Francisco (CA); Remote; USD 160,000 - 220,000; Full time

Job summary

NetBox Labs, Inc. is seeking a Staff Product Manager to own Network Observability features and products, reporting to the Director of Product. This senior IC role combines deep technical PM work with GTM oversight across cloud and on-prem deployments.

You’ll translate telemetry into measurable value, prototype rapidly with engineering, and engage customers in discovery and pre-sales conversations. The role emphasizes autonomy, cross-team collaboration, and ownership of the product line.

Qualifications

• 7–10+ years of product management leadership in B2B software, including 3+ years on technically complex products such as networking & infrastructure, observability, security, or developer platforms.
• Strong experience in network observability, monitoring, or telemetry.
• Fluent across observability technologies: SNMP, streaming telemetry (gNMI), flow data (NetFlow, sFlow, IPFIX), OpenTelemetry.
• A builder capable of scripting against APIs, prototyping, and working in codebases.

Responsibilities

• Own NetBox Labs Observability features and products, turning strategy into a sequenced roadmap from definition through GA and iteration across Cloud and Enterprise deployments.
• Be a subject matter expert in network observability and telemetry collection, modeling, and usage by operators to detect and resolve production issues.
• Translate deep technical capability into business value for customers, sales, CS, and leadership, and provide positioning, demos, and enablement to GTM teams.
• Prototype to answer product questions quickly and validate ideas with engineering and customers.
• Engage directly with customers and prospects in discovery, technical pre-sales conversations, and design partner programs.
• Partner across Discovery and Assurance teams to ensure Observability, Discovery, and Assurance fit together as coherent offerings.
• Define and own Observability success metrics and use them to drive roadmap decisions.

Skills

Network observability

Open-source strategy

Pre-sales & discovery

On-prem + SaaS

Job description

Staff PM Network Observability - Career Growth at NetBox — Remote

Career Level & Market Position: "Staff Product Manager" is a senior individual contributor role, typically equivalent to a Principal PM or Director-minus-reports at many companies. Market rates for this level at VC-backed B2B SaaS startups in the US range from $160K–$220K base, often with meaningful equity. The absence of a stated salary here is a yellow flag — always negotiate with market data in hand.

Skills You'll Build: This role is a rare combination of deep technical PM and go-to-market ownership. You'll sharpen expertise in:

• Network observability (gNMI, OpenTelemetry, NetFlow) — high-demand in infrastructure/DevOps tooling


• Open-source product strategy — increasingly valued at companies like Grafana, HashiCorp, and similar


• Technical pre-sales and customer discovery at the enterprise level


• Dual-deployment product management (on-prem + SaaS), a differentiating skill

Company Signals: NetBox Labs is early-to-mid stage (VC-backed by IBM, Salesforce Ventures, Notable Capital), steward of a widely adopted open-source project. This suggests real product-market fit as a foundation, but expect resource constraints, shifting priorities, and significant ownership expectations — classic growth-stage dynamics.

Green Flags: High autonomy, technically meaty domain, open-source community involvement, and strong investor backing. Watch for: No benefits listed, no salary transparency, and a broad scope ("own observability") that could mean under-staffed team.

At NetBox Labs , our mission is to make it easier to build and manage complex networks. As a product company, we do that by developing innovative software for network professionals delivered on-premises and in the cloud.

We are seeking a Staff Product Manager to own our Network Observability features and products, reporting to the Director of Product. You will take products from definition through GA and beyond, partnering closely with Engineering, Customer Success, and GTM to build a product operators rely on to understand how their network is behaving.

You like going deep on the protocols, the data, and the edge cases that only show up in production. You can prototype, hold your own with engineering, and act as the subject matter expert. You also know how to turn that depth into clear value for customers and the business.

What You\'ll Do

• Own NetBox Labs Observability features and products, turning product strategy into a scoped, sequenced roadmap and driving it from definition through GA and iteration across Cloud and Enterprise deployments.


• Be a subject matter expert in network observability and how telemetry is collected, modelled, and used by operators to detect, troubleshoot, and resolve real problems in production networks.


• Translate deep technical capability into business value for customers, sales, customer success, and leadership, and equip GTM teams with the positioning, demos, and technical enablement to sell it.


• Prototype to answer product questions fast and validate ideas with engineering and customers.


• Engage directly with customers and prospects in discovery, technical pre-sales conversations, and design partner programs.


• Partner across our Discovery and Assurance teams to ensure Observability, Discovery, and Assurance fit together as coherent platform offerings.


• Define and own Observability success metrics and use them to drive roadmap decisions.

What We\'re Looking For

• 7–10+ years of product management leadership in B2B software, including 3+ years on technically complex products such as networking & infrastructure, observability, security, or developer platforms.


• Product experience in network observability, monitoring, or telemetry.


• Fluent across observability technologies: SNMP, streaming telemetry (gNMI), flow data (NetFlow, sFlow, IPFIX), OpenTelemetry — and clear on the strengths and limits of each.


• A builder: comfortable in a codebase, able to script against APIs, stand up a prototype, read a pull request, and hold your own in a room full of engineers.


• Able to translate deep technical detail into business value, in writing and in the room, for audiences from engineers to executives.


• Strong track record of owning products across the full lifecycle, and the autonomy to run a product line without being managed into it.


• Strong cross-functional influence, with the ability to drive alignment across engineering, CS, and GTM.


• Comfortable operating in ambiguity and building structure where none exists.

Bonus Qualifications

• Experience with open source products and communities.


• Familiarity with network automation or source-of-truth tooling.


• Experience shipping products delivered both on-prem and as SaaS.


• Exposure to device discovery or inventory ingestion pipelines.

About NetBox Labs

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world\'s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Our Culture and Values

• We own and solve problems with high attention to detail.


• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.


• We prioritize simplicity and think twice before adding complexity.


• Clear communication helps keep our team aligned and collaborating smoothly.

NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.

Is this Staff Product Manager role fully remote? The job posting does not specify an office location, and the role is listed for the USA. While not explicitly stated as fully remote, the distributed nature of NetBox Labs and the lack of any office requirement suggests remote work is supported within US timezones.

What technical background is required for this role? Candidates need 7–10+ years in product management with at least 3 years on technically complex products. Specific fluency in observability technologies such as SNMP, gNMI streaming telemetry, NetFlow, sFlow, IPFIX, and OpenTelemetry is required. The ability to prototype and work directly in codebases is also expected.

What is the salary range for this Staff PM position? No salary range is stated in the job posting. Based on market benchmarks for Staff Product Manager roles at VC-backed B2B SaaS startups in the US, compensation typically ranges from $160,000 to $220,000+ base, plus equity.

What products will this PM own at NetBox Labs? The role focuses on NetBox Labs\'s Network Observability features and products, covering both Cloud and Enterprise (on-premises) deployments. The PM will also coordinate with Discovery and Assurance teams to ensure a coherent platform offering.

Does NetBox Labs offer visa sponsorship? The job posting does not mention visa sponsorship. The role is targeted at the USA, so candidates are advised to confirm work authorization requirements directly with NetBox Labs during the application process.

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