Staff Pharmacist Supervisor (Chesterfield)

BlinkRx

Chesterfield (MO)

Presencial

USD 120.000 - 150.000

Jornada completa

14 días+

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off - Vacation and Sick Time

Casual dress code

On-site work in Chesterfield

Descripción de la vacante

A healthcare technology company in Chesterfield is seeking a Mid-Senior level team manager to lead and develop a group of pharmacists. Responsibilities include managing workflow, ensuring compliance with laws, and enhancing operational efficiency. The ideal candidate should have over 5 years of experience, a Pharmacy degree, and a Missouri Pharmacist License. This full-time position is located on-site and offers competitive benefits including paid time off and a casual dress code.

Formación

5+ years of relevant work experience managing teams.
Skillful communicator with strong command of English.
Ability to learn complex new software.

Responsabilidades

Lead, coach, and mentor a team of Pharmacists.
Monitor workload and productivity across teams.
Drive hiring efforts and ensure cultural alignment.
Address underperformance with coaching and improvement plans.
Use data to optimize queue performance and SLAs.
Oversee escalations and ensure patient satisfaction.
Ensure compliance with state and federal laws and protect patient data.

Conocimientos

Leadership and coaching skills

Communication skills

Organizational abilities

Data analysis skills

Problem-solving abilities

Educación

Graduated from an accredited College of Pharmacy

Active Missouri Pharmacist License

Herramientas

Pharmacy software

Descripción del empleo

Overview

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Location: 400 S Woods Mill Rd, Suite 100, Chesterfield, MO 63017

Responsibilities

Team Management & Development – Lead, coach, and mentor a team of Pharmacists, to ensure the delivery of top-tier care for our patients and clients.
Coordinate and monitor workload distribution and productivity within and across teams, ensuring efficient operations and that performance metrics are consistently met.
Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards.
Oversee the onboarding process, ensuring agents are equipped with necessary tools, knowledge, and resources to succeed.
Conduct regular performance evaluations, providing constructive feedback and development plans for continuous improvement.
Address underperformance promptly through coaching, improvement plans, or, when necessary, termination processes.

Operational Excellence – Leverage data to assess team performance, making informed decisions to enhance efficiency and meet organizational goals.
Monitor and manage workflow queues to ensure timely and accurate resolution of tasks.
Set clear performance targets for agents and ensure adherence to service level agreements (SLAs).
Identify operational challenges and implement innovative, data-driven solutions to optimize team and queue performance and productivity.
Deliver exceptional service and patient satisfaction by owning and solving all escalated patient concerns.

Compliance & Quality Assurance – Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Monitor quality standards by conducting audits and reviewing agent work for accuracy and compliance.
Proactively identify and address any compliance risks or errors in operational processes.
Ensure confidentiality of patient information and their records, and destruction of relevant documentation which contains patient information
Foster open communication within the team to ensure alignment on goals and priorities.
Communicate updates, changes, and best practices effectively to the team.

Leadership & Problem-Solving – Serve as a role model for professionalism, accountability, and excellence in operations.
Address escalations or complex issues promptly and effectively, ensuring satisfactory resolutions.
Promote a positive work environment that values teamwork, accountability, and employee satisfaction.
Foster continuous growth by developing Pharmacists and supporting their professional development; cultivate a positive, engaging work environment that inspires the team to excel and innovate.

Requirements

Graduated from an accredited College of Pharmacy.
Active Missouri Pharmacist License in good standing and unrestricted with the Board of Pharmacy. Licensure in any other state(s) preferred; obtain additional pharmacist licensure as required.
5+ years of relevant work experience, including managing a team of 10 or more people. Strong leadership and coaching skills with the ability to motivate and develop teams, foster accountability and elevate team performance.
Skillful communicator and demonstrated ability to connect with patients, colleagues, and management. Strong command of the English language.
Strong technical aptitude and ability to learn complex new software
Excellent organizational and multitasking abilities to manage competing priorities effectively.
Expertise in leveraging data and technology to optimize processes, enhance operational efficiency, and drive continuous improvement. Data-driven mindset with experience in analyzing performance metrics and reporting.
Critical thinking and problem-solving abilities, with a keen eye for detail and accuracy in managing complex, dynamic operations. Strong attention to detail with a high degree of accuracy.
Full time position, on-site in our Chesterfield, MO office; closed door environment
Paid Time Off - Vacation and Sick Time
Casual dress code

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level