Staff Pharmacist at CVS Health Gardendale, AL

kozmetickesluzby.vecnakraska.sk - Jobboard; Gardendale (AL); On-site; USD 82,656 - 101,942; Full time

Benefits offered by this job

401(k) plan with matching contributions

Affordable medical plan options

Employee stock purchase plan

Job summary

CVS Health is hiring a Pharmacist in Gardendale, Alabama. The role includes overseeing prescription fulfillment, engaging with patients for care, and leading the pharmacy team. Essential qualifications include a valid pharmacist license and a focus on customer service.

This position offers a salary between $60.00 and $74.00 per hour, along with various benefits such as medical plans and a 401(k) plan with matching contributions.

Qualifications

• Active Pharmacist License in the state where the Store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.

Responsibilities

• Ensure safe and efficient prescription fulfillment.
• Lead and supervise pharmacy team.
• Support patient care and customer service.

Skills

Customer Service

Attention to Detail

Communication Skills

Mathematical Reasoning

Issue Resolution

Education

Bachelor's degree

Doctorate degree

Job description

Primary Job Duties & Responsibilities

• Prescription Fulfillment and Inventory Management (Estimated % of Time - 40%)
  • Helps support safe, accurate, and efficient prescription fulfillment by following-and directing the pharmacy team to follow-WeCARE workflow procedures at every workstation
  • Executes required quality assurance procedures and corresponding responsibilities, including verification, DUR, and patient safety event recovery and reporting obligations; works verification queue following current workflow best practices to ensure prioritization of the most urgent prescriptions while balancing home store and community work, where applicable
  • Proactively steps into other workstations (pick-up, drive-thru, drop-off, production) to support patients, the team, and the effective progress of workflow as called for by the digital workstation assignment board and/or real-time business needs
  • Executes, and ensures entire pharmacy team executes all inventory expectations and best practices, specifically the timely checking in and putting away of orders, cycle counts, returns to stock, StrongPak, etc.
  • Protects cold-chain product integrity by completing required temperature logs and appropriately managing temperature excursions
  • Maintains oversight of controlled substances, following accurate record keeping and complying with all applicable purchase, receipt, storage, and dispensing laws and regulations which include but are not limited to ordering CIIs via CSOS, checking in controls via CFRx, and storing in a secured location at all times
  • Attends to BOH of high-shrink items to ensure appropriate check-in, disposition, and dispensing practices
  • Manages vaccine inventory carefully and effectively to mitigate waste and ensure product is on-hand to meet scheduled and unscheduled patient demand
  • Supports the pharmacy team in maintaining a healthy in-stock level to fulfill prescription orders, including but not limited to ordering, receiving, and classifying medications; order management may include controlled substances and PSE products
  • Follows, and ensures entire pharmacy team abides by, all state Board of Pharmacy regulations, including but not limited to state-mandated ratios, state-mandated quality assurance reporting where applicable, proper filing of written and electronic prescription and invoice records, and regulatory records box compliance
  • Prepares pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Birth Control, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
• Customer Service, Patient Care, and Immunizations (Estimated % of Time - 35%)
  • Positions self at pick-up and/or drive-thru (where applicable) to actively ring out patients, provide counseling, offer immunizations and other patient care services, and provide differentiated service when called for by the digital workstation assignment board and/or real-time needs of the business
  • Is knowledgeable and engaging when talking to patients about our digital and loyalty offerings; welcomes and encourages patients to add front store products to their pharmacy order at pick-up; leads by example and coaches the pharmacy team to do the same
  • Ensures the pharmacy team is calling the front store for register back-up (as allowed by state Board of Pharmacy guidelines) when patient lines get long; exercises judgment as to when to have pharmacy team members and then front store colleagues open additional pharmacy registers to keep patients moving
  • Engages with prescribers and insurance representatives, and/or supports the pharmacy team in doing so, to resolve barriers to patient care, including prior authorization, formulary changes, copay concerns, etc.
  • Ensures the pharmacy team is answering the phone and/or returning patient phone calls in a prompt and timely manner; answers the phone personally when best-positioned to do so by workflow needs
  • Reviews patient feedback in myCustomer Connection (mCC) and closes the loop with patients as required
  • Delivers counseling to patients and caregivers on key elements of pharmaceutical therapy, matters that in the pharmacist's professional judgment are significant, and specific points pertaining to unique patient circumstances, as directed by workflow, register prompts, and/or state regulations
  • Executes, and ensures pharmacy team executes, all patient care at pick-up prompts and offers, as well as all patient care outreach and burst calls as directed by Patient Care Central
  • Offers relevant immunizations at the register and by phone to keep patients healthy; ensures pharmacy team does the same
  • Delivers immunizations by appointment and when requested by walk-ins; follows all immunization program policies and procedures to ensure patient comfort, safety, and privacy during each step of the immunization process; supervises any Tech Immunizers actively vaccinating during the shift to promote safe and appropriate technique
• Pharmacy Team Leadership and Management (Estimated % of Time - 25%)
  • Assumes responsibility for the direct supervision, control, maintenance, and security of the pharmacy, and management of the pharmacy team, when serving as the primary pharmacist-on-duty
  • Quarterbacks the pharmacy team: leads colleagues to align on the top priorities for the shift and ensures all required work is delegated, followed up on, and completed on time; directs colleagues to rotate and/or change tasks throughout the shift as required
  • Observes the pharmacy team in workflow and at the register to ensure all regulations, guidelines, best practices, SOPs, and company standards are followed; provides in-the-moment feedback and coaching when needed, and communicates ongoing performance feedback to the Pharmacy Manager to inform and/or deliver any required coaching/counseling, performance reviews, etc.
  • Ensures pharmacy team members are starting and ending shifts promptly as scheduled to keep payroll in line with demand; ensures pharmacy team members are taking all meal and rest breaks as required by company policy and state law
  • Documents appropriately any pharmacy team member callout or no-show; works with pharmacy team to identify and implement coverage; escalates emergent staffing issues to Pharmacy Manager, Store Manager and/or other leaders to identify adequate coverage to support operations
  • Supports and oversees the training of new pharmacy team members as needed/as directed; in addition, encourages Technicians to train and certify as immunizers; teaches, coaches, and oversees Tech immunizer training and skill development
  • Contributes to a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; builds psychological safety by opening the door for feedback and taking relevant action
  • Ensures timely review of all internal communications, including but not limited to myWork and store email, as needed throughout the shift
  • Actively builds operational acumen by reviewing reporting to derive insights and improve pharmacy performance; performs root‑cause analysis as needed to address workflow, inventory, service, or other operational opportunities with and for the Pharmacy Manager

Education

• Bachelor - Required
• Doctorate - Preferred

Prior Relevant Work Experience

• 1 to 3 years - preferred
• 3 to 5 years - preferred

Essential Qualifications and Functions

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time; Ability to pivot quickly from one task to another to meet patient and business needs; Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner; Notice and understand patients' reactions, and respond appropriately
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues; Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Issue Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
• Physical Demands: Be mobile and remain upright for extended periods of time; Lift, scan, and bag items; Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers; Extend hand(s) and arm(s) multiple directions to place, move, or lift items; Control precision; quickly adjust machines to exact positions; Stoop to a considerable degree; Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts; Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects; Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately; Have the ability to receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

• 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in other locations across the market as business needs require

Anticipated Weekly Hours

38.5

Pay Range

The typical pay range for this role is: $60.00 - $74.00 per hour.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

EEO and Disability Statement

CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague ([e-mail]) Relations team at [e-mail].

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.