Staff Industrial Engineer

ShipBob, Inc.; Eagle (ID); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Staff Industrial Engineer

Medical, Dental, Vision & Basic Life

Flexible Time Off Program

Job summary

ShipBob is seeking a Staff Industrial Engineer – Supply Chain Operations to drive future flow improvements across our warehouse network. You will work with autonomy to identify and implement lean improvements and train teams to eliminate waste.

The role requires a solid lean/six sigma background, CAD capability, and leadership in cross-functional projects. Hybrid work supports two onsite days weekly at Aurora, IL or Bethlehem, PA, with up to 30% travel to other sites.

Qualifications

• Bachelor's or higher in Industrial Engineering or related field.
• 5+ years of professional Industrial Engineering experience.
• Advanced knowledge of production machinery, processes, and standards.
• Experience in project management.
• Basic 2D/3D CAD software skills.
• Up to 30% travel required.

Responsibilities

• Enforce quality control to reduce waste.
• Improve efficiency of fulfillment and transportation processes.
• Evaluate and manage project estimates, financial proposals, and multiple operational projects.
• Lead corrective/preventive action teams from customer complaints and CI initiatives.
• Provide floor-level technical support and guidance on process improvement teams.
• Develop CAD drawings, process flow charts, and cost saving analyses.
• Coordinate with cross-functional teams on new processes and equipment planning.
• Document Standard Operating Procedures for new and modified processes.
• Identify and remove barriers to achieve project goals.
• Collect and analyze process data for project tracking and completion.
• Follow Environmental, Quality, and Safety procedures and policies.
• Comply with food safety and regulations.

Skills

Industrial Engineering

Lean Six Sigma

Project Management

CAD (2D/3D)

Data Analysis

Continuous Improvement

Education

Bachelor's degree in Industrial Engineering

Tools

CAD software

Job description

We champion continuous learning and innovation. feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. Experience a High-Performance Culture and Clear Purpose: Location: Hybrid - 2 days onsite per week at your home site (Aurora, IL or Bethlehem, PA), plus 30% travel to other sites (Chicago, Dallas, or Moreno Valley, CA) as needed. Must be local to either Aurora, IL or Bethlehem, PA

The Staff Industrial Engineer – Supply Chain Operations will pave the way for future supply chain flows within our facilities. The role will operate with autonomy and identify process improvements across the warehouse network. Solid lean/six sigma and continuous improvement experience will accelerate ShipBob’s growth, and the Staff Industrial Engineer – Supply Chain Operations will guide this by developing new programs and providing training/guidance to eliminate waste in our processes. This role reports to the IE, Supply Chain Operations, who also serves as the backup for this role.

Responsibilities

• Enforce quality control to reduce waste.
• Improve the efficiency of fulfillment and transportation processes.
• Investigate, evaluate, develop project estimates, financial proposals, and manage a variety of operational projects.
• Facilitate and manage corrective and preventative action teams resulting from customer complaints, internal quality problems, and Continuous Improvement initiatives.
• Provide technical support to operations by spending time on the floor learning processes, troubleshooting, and guiding and/or participating on multiple process improvement teams.
• Develop CAD drawings, process flow charts, cost saving analysis.
• Coordinate with cross functional teams on new processes and equipment planning.
• Define and document Standard Operating Procedures for new and modified processes.
• Identify and work to remove barriers that slow or prevent successful attainment of process improvement project goals.
• Manage process data collection and analysis as part of project tracking and completion.
• Follow Environmental, Quality, and Safety Management best practices and procedures.
• Comply to all food safety and compliance policies and regulations.

Qualifications

• Degree in Industrial Engineering, Engineering, Data Science, or related field.
• A minimum of 5+ years of professional experience in Industrial Engineering.
• Advanced knowledge of production machinery, processes, and standards.
• Experienced in project management.
• Basic 2D/3D CAD software skills.
• Up to 30% travel required.

Benefits

• Staff Industrial Engineer
• Medical, Dental, Vision & Basic Life Insurance
• Flexible Time Off Program

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

Diversity of experience and skills combined with passion is a key to innovation and excellence; Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best‑in‑class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in‑house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full‑time employee gets access to our best‑in‑class AI and productivity tools from Day 1 at no cost. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? We may use AI‑assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. Hiring decisions are made by trained human reviewers who consider the candidate’s application, interview performance, qualifications, experience, and other relevant factors.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.