Staff Field Application Engineer

US Health Partners, LLC; Boston (MA); Hybrid; USD 130,000 - 160,000; Full time

Benefits offered by this job

Comprehensive health coverage

23 days PTO (accrued)

401(k) with 4% employer match

Stock options

Free daily catered lunch

Collaboration with top-tier engineers

Opportunity to influence product

Job summary

Humanoid in Massachusetts is seeking a Staff Field Application Engineer to lead deployment and integration of humanoid robot solutions at customer facilities across North America. This role requires onsite visits, data collection, lab simulations, and coordination of PoC/Pilot projects to ensure successful deployment.

Ideal candidates will have a mechanical/electrical troubleshooting background, proven project leadership in robotics, and strong communication skills to work with customers and

Qualifications

• Bachelor's degree in Engineering or equivalent technical qualification.
• Experience leading projects in robotic solutions or automation.
• Hands-on troubleshooting and maintenance of mechanical/electrical systems.

Responsibilities

• Lead deployment and implementation of humanoid robot solutions at customer locations.
• Plan and supervise on-site PoC and Pilot projects.
• Integrate development activities into deployment projects with risk management.
• Supervise visits to customer facilities for data gathering and requirements.
• Define lab/test strategies and oversee lab environments.
• Lead product demonstrations for customers, investors, and internal stakeholders.
• Represent the company at expos and deliver live demos.
• Manage testing of different product releases and ensure delivery to sites.
• Oversee solution integration at customer facilities.
• Prioritize customer feedback and drive product improvements.
• Plan and supervise maintenance tasks and remote troubleshooting.
• Collaborate with engineering and support teams to optimize deployment.
• Support go-to-market activities with use-case analyses.

Skills

Project leadership

Robotics deployment

Troubleshooting

Deployment processes

Problem solving

Communication

Independence

Leadership

Willingness to travel

Education

Bachelor's degree in Engineering or related field

Job description

Here at Humanoid, we believe in a future where robots amplify human potential. That's why we've set out on a mission to build the world's most capable, commercially-scalable, and safe humanoid robots. We're bringing that mission to life with HMND-01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we're growing the team to take it even further.

About the Role

We are seeking a skilled and motivated Staff Field Application Engineer to lead the deployment and integration of our humanoid robot solutions at customer facilities in North America. The role involves onsite visits to customer facilities, data collection, lab-based simulations, leading the planning and execution demos, managing deployment projects, acceptance testing and leading solution integration. This position requires commitment to maintaining the highest standards, operational leadership, technical expertise, problem-solving skills, and a customer-centric approach.

What You'll Do

• Lead the deployment and implementation of humanoid robot solutions at customer locations.

• Plan, organize, and supervise on-site Proof of Concept (PoC) and Pilot projects, both short and long-term.

• Integrate technical development activities into the overall deployment project, working closely with technical leaders to manage delivery risks.

• Supervise visits to customer facilities to gather data, assess requirements, and ensure successful integration of robotic systems.

• Supervise the construction and use of test environments in our lab for reliability and performance testing. Define lab test and site acceptance testing strategies.

• Lead and supervise product demonstrations in the lab for customers, investors, and internal stakeholders.

• Represent the company at expos and industry events, delivering live product demos.

• Manage and coordinate the testing of different product releases, ensuring timely delivery to customer sites.

• Oversee solution integration in customer facilities, ensuring seamless operation.

• Prioritize product data and customer feedback; coordinate implementation of improvements to product performance and deployment efficiency.

• Prioritize, plan and supervise minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.

• Collaborate with engineering, product development, and customer support teams to lead optimizations to deployment strategies.

• Support key go to market activities working closely alongside our Business Development teams, including customer use case analysis and solution development.

What We're Looking For

• Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field) or equivalent technical qualification.

• Experience with leading projects in robotic solutions, automation systems, or related technologies.

• Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.

• Experience managing concept/pilot projects and deployment processes.

• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.

• Excellent organizational and communication skills to coordinate with internal teams and customers.

• Ability to work independently and adapt to dynamic environments.

• Ability to build effective working relationships with customers, including senior stakeholders and operations staff

• Ability to lead and coach others

• Willingness to travel for short-to long-term assignments at customer and partner facilities across North America with occasional travel to Humanoid HQ and other locations in Europe. Approximately 40% travel.

Preferred Qualifications

• Prior experience in warehouse/logistics automation, industrial robotics or humanoid robotics deployment.

• Familiarity with software integration and sensor-based automation.

• Experience with CAD modeling, 3D scanning, or digital twin technology.

• Experience with commissioning or acceptance testing

• Experience with automation business case development.

• Experience working in complex operational environments

• Ability to deliver engaging presentations and live demonstrations to diverse audiences.

What We Offer

• Comprehensive health coverage for US-based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.

• Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.

• 401(k) retirement plan with 4% employer match.

• Competitive equity: stock options with meaningful upside as we scale.

• Free daily catered lunch, snacks, and drinks in office.

• Collaboration with top-tier engineers, researchers, and product experts in AI and robotics.

• Freedom to influence the product and own key initiatives.

For this role in Massachusetts, the expected base salary range is $130K-$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.