Staff Engineer II - MuleSoft

Western Alliance Bancorporation; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical and dental insurance

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Ownership stake in the company

Job summary

Western Alliance Bank is seeking a Staff Engineer II - MuleSoft to design, develop, and support scalable MuleSoft API solutions that enable critical business capabilities. You’ll lead design decisions, ensure reliability, and collaborate across teams to deliver compliant, secure integrations.

The role emphasizes API governance, security (OAuth 2.0, JWT, SAML, TLS), and API Manager policy enforcement, with cross-team leadership and a focus on production readiness. Some travel may be required.

Qualifications

• 7 years in design, coding, testing, implementation, and documentation of MuleSoft APIs with MuleSoft 4.x Anypoint and CloudHub.
• Bachelor's degree required.
• Leadership experience preferred.
• Financial services knowledge is a plus.
• Regulatory and compliance familiarity helpful.
• Experience leading cross-functional teams on multiple projects.
• Experience with CI/CD and Azure DevOps.

Responsibilities

• Lead strategic planning of a project as it relates to technical solution design.
• Design and implement reliability-focused engineering principles and recovery procedures.
• Build APIs using RAML or Open API following governance and naming standards.
• Secure APIs using OAuth 2.0, JWT, SAML, TLS, and API Manager policies.
• Design, develop, and maintain systems and processes with proper error handling and monitoring.
• Support UAT, production releases, incident resolution, and root cause analysis.
• Develop and maintain technical documentation and procedures, ensuring IT policy compliance.

Skills

MuleSoft APIs

API governance

OAuth 2.0

JWT

SAML

TLS

API Manager

Azure DevOps

Education

Bachelor's degree in computer science

Tools

RAML/OpenAPI

Job description

Job Title:

Staff Engineer II - MuleSoft

Location:

Block 23

What you'll do:

As a Staff Engineer II - MuleSoft, you'll provide expertise across a suite of technical tools and products to ensure solutions are safe, secure, compliant, and reliable. In this role, the candidate will work on our Digital Asset Platform, helping design, develop, and support scalable integration solutions that enable critical business capabilities. You'll identify development and support needs, take on design responsibilities for project tasks, and facilitate collaboration across teams both within and outside your domain. You'll also develop effective presentations and narratives that clearly communicate technical solutions, progress, and recommendations to stakeholders.

• Lead the strategic planning of a project as it relates to technical solution design.
• Design and implement engineering principles aimed at reliability practices and sound recovery procedures.
• Build APIs using RAML or Open API, following enterprise API governance and naming standards.
• Secure APIs using OAuth 2.0, JWT, SAML, TLS, and policy enforcement via API Manager.
• Design, develop, and maintain System, and Process as well as apply enterprise error handling, logging, and monitoring standards.
• Support UAT, production releases, incident resolution, and root cause analysis.
• Develop and maintain technical documentation, including system configurations and procedures while also ensuring compliance with IT policies, procedures, and industry standards. Develop desktop procedures when needed that others follow.

What you'll need:

• 7 years in design, coding, testing, implementation, and documentation of MuleSoft APIs with specific experience with MuleSoft 4.x Anypoint and CloudHub.
• Bachelor's degree in computer science or related field required.
• Previous leadership experience preferred.
• Intermediate to advanced knowledge of general Financial Services or Banking is preferred.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
• Experience in production support, incident management, and root cause analysis.
• Experience defining API standards and leading technical design discussions as well as API‑led connectivity patterns.
• Experience using Agile and iterative development practices.
• Experience with AI‑assisted engineering tools or practices to improve delivery efficiency.
• Experience with CI/CD and version control (Azure DevOps).
• MuleSoft Certification (Developer Level 1 or above) preferred.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits you’ll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.