Staff Engagement Manager, gTech Ads

Google; Cambridge (MA); On-site; USD 174,000 - 252,000; Full time

Job summary

Google is seeking an Engagement Manager to lead an excellent end-to-end experience for its top Ads clients, accountable for gTech service delivery, product-aligned growth plans, and enabling Sales objectives. Individual pay reflects job-related skills, experience, and training.

US: $174000 - $252000 (USD) + 20% bonus target + equity + benefits. This role emphasizes delivering scalable, high-impact solutions with cross-functional collaboration across Google teams.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in technical project management or a customer-facing role.
• Experience in analytics, software coding, or customer-side web technologies is preferred.

Responsibilities

• Advise Google's top Ads clients on technical and product solutions to resolve business challenges.
• Develop product-anchored client growth plans that drive adoption within an AI-led advertising ecosystem.
• Orchestrate end-to-end delivery of services plans with cross-functional teams.
• Manage planning, prioritization, and execution for the pod to identify growth opportunities.

Skills

Project management

Customer-facing

Technical leadership

Analytics

Software coding

Education

Bachelor's degree or equivalent practical experience

Master's degree in Business or related field

Job description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Cambridge, MA, USA; Atlanta, GA, USA; Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.

Preferred qualifications

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 3 years of experience in a technical leadership role with/without direct reports.

About the job

As an Engagement Manager, you will be key to creating an excellent end-to-end experience for Google’s top Ads clients, by being accountable for gTech service delivery, product aligned growth plans, and enabling Sales objectives. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $174000 - $252000 (USD) + 20% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Advise Google's top Ads clients on technical and product solutions to resolve business challenges.
• Develop product-anchored client growth plans that drive adoption within an AI-led advertising ecosystem.
• Design and finalize Platinum Services Plans (PSPs) and curated account plans to align resources with client focus areas.
• Orchestrate the end-to-end delivery of services plans in collaboration with cross-functional execution and media teams.
• Manage planning, prioritization, and execution for the pod to prioritize growth opportunities and regular progress debriefs.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.