Staff Customer and Partner Solutions Engineer, gTech

Google; Chicago (IL); On-site; USD 183,000 - 265,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Google’s gTech team is hiring a Staff Customer and Partner Solutions Engineer to lead consulting for partners and customers, shaping scalable technical solutions and strong relationships.

You will deliver innovative guidance, perform demos, and coordinate feedback to product teams while enabling data-driven decisions. Location options include Chicago and New York, with in-person interviews common.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field, or equivalent practical experience.
• 8 years of experience with client-side web technologies (HTML, CSS, JavaScript, HTTP).
• 8 years of experience coding in one or more languages (Java, C/C++, Python).
• Experience troubleshooting with internal/external partners or customers.
• Experience working with distributed systems.
• Master’s degree in Engineering, CS, Business, or related field (preferred).
• 9 years of experience in analytics roles such as BI, data analytics, or statistics (preferred).
• 9 years of experience with customer-side web technologies and database technologies (SQL/NoSQL) (preferred).
• 9 years of experience with cloud technologies (preferred).
• 9 years of experience using ML and building solutions (preferred).
• 9 years of experience working with systems (Linux/Unix) (preferred).

Responsibilities

• Develop solutions as a leader, providing consulting services to our partners and customers.
• Guide partners in day-to-day challenges, delivering scalable solutions and troubleshooting issues.
• Drive prototypes, demos, and proofs-of-concept for engineers to marketing professionals.
• Oversee implementation reviews and advocate for product features with cross-functional teams.
• Lead efforts to leverage data sources to provide insights for decision-making.

Skills

Client-side web technologies

Programming languages

Troubleshooting

Distributed systems

Education

Bachelor’s degree in Engineering/CS

Master’s degree (preferred)

Tools

Cloud technologies

SQL/NoSQL databases

Linux/Unix

Job description

Staff Customer and Partner Solutions Engineer, gTech

corporate_fare

Google

place

Chicago, IL, USA; New York, NY, USA; +1 more

In most instances, this position requires in-person interviews as part of the hiring process.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; New York, NY, USA; Sunnyvale, CA, USA.

Minimum qualifications

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 8 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• 8 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.
• Experience working with distributed systems.

Preferred qualifications

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• 9 years of experience in an analytical role such as business intelligence, data analytics, or statistics.
• 9 years of experience working with customer-side web technologies (e.g., HTTP, HTML, JavaScript, XML, TypeScript) and database technologies (e.g., SQL, NoSQL).
• 9 years of experience with cloud technologies, such as architecting, developing, or maintaining cloud solutions in virtualized environments.
• 9 years of experience using Machine Learning and building solutions.
• 9 years of experience working with systems (e.g., Linux, Unix).

About the job

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $183000 - $265000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Develop solutions as a leader, providing consulting services to our partners, building lasting relationships, and being aware of the client's needs.
• Guide partners in their day-to-day challenges by being the subject matter expert, delivering innovative and scalable solutions, and troubleshooting their technical issues.
• Drive efforts to propose, design, create, and present prototypes, demos, and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
• Oversee efforts to perform implementation reviews and advocate for product features, and provide partner feedback to internal cross-functional teams.
• Serve as a leader in delivering business intelligence and leveraging internal and external data sources to provide data insights to drive decision-making.