Staff Backend Product Engineer (SlackBot)

Slack; San Francisco (CA); On-site; USD 197,000 - 345,000; Full time

Job summary

Salesforce is seeking a Staff Backend Product Engineer for the Slackbot initiative to design, build, and own systems and APIs shaping the product experience for millions of users. You will influence intelligent search, data integrations, and platform foundations while balancing speed, cost, and user experience.

You will join a team of product engineers focused on simplicity, reliability, and end-user centric design, delivering high-impact features that scale with the user base and drive business

Qualifications

• 10+ years of professional experience building and shipping web applications with a focus on backend development.
• Experience with PHP, Python, Java, Ruby, Go, or C; strong plus PHP/Hack, Java, MySQL, and Linux.
• Experience building search infrastructure, large-scale APIs, or AI-powered systems is highly desirable.
• Ability to contribute to technical architecture discussions and drive critical decisions.
• Strong track record of readable, testable code with maintainability focus.
• Solid CS fundamentals including data structures, algorithms, distributed systems, and IR.
• Strong communication skills to explain complex concepts to non-technical stakeholders.

Responsibilities

• Conceptualize and Build: Collaborate with Product Managers and Engineers to build high-impact Slackbot features.
• Drive Search & Intelligence: Develop systems for smarter information discovery across connected sources.
• Deliver High-Quality Results: Contribute to projects with measurable business and user impact.
• System Ownership: Own team features or core systems and define long-term health and roadmap.
• Operational Excellence: Support triage and resolution of complex production issues.
• Mentorship and Standards: Mentor engineers and improve engineering standards and tooling.

Skills

Backend experience

Languages

Search infra

Architecture decisions

Code quality

Communication

Tools

PHP

Hack

Java

MySQL

Linux

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About The Team

The Slackbot team is at the forefront of a strategic initiative to make Slack the primary interface for AI-powered work — establishing Slackbot as the on-ramp to AI and the singular gateway to a company's collective knowledge. We build the intelligent search, automation, and foundational capabilities that make Slackbot delightful, trustworthy, and performant at scale.

We own quality, developer experience, and platform foundations for Slackbot: what works today keeps working tomorrow. We measure success by customer outcomes — we do whatever it takes to make Slackbot great.

We are a team of product engineers who deeply care about the user experience. We are seeking a product-driven backend engineer with strong intuition and experience who build systems and design APIs with the end user in mind.

The Opportunity

As a Staff Backend Product Engineer, you will be instrumental in designing, building, and owning the systems and APIs that directly shape Slackbot's product experience — from intelligent search and third-party data integrations to the platform foundations that let Slackbot scale across millions of users. You will ensure these systems are scalable, highly performant, and precisely tailored to real user needs, all while making smart trade-offs between speed, cost, and user experience. If you are a collaborative engineer who understands that simplicity and reliability are carefully calculated aspects of system design, this is the role for you.

What You Will Be Doing

• Conceptualize and Build: Collaborate closely with Product Managers, Designers, and other Backend/Frontend Engineers to brainstorm, conceptualize, and build new, high-impact features for Slackbot's large and rapidly growing user base.
• Drive Search & Intelligence: Contribute to the systems that make Slackbot smarter about finding and surfacing the right information, across any connected source.
• Deliver High-Quality Results: Contribute heavily to team projects that have a significant, measurable impact on the business and the user experience.
• System Ownership: Actively own team features or core systems, defining their long-term health and roadmap while improving the health of surrounding integration systems.
• Operational Excellence: Assist our skilled support and operations teams in triaging and resolving complex production issues.
• Mentorship and Standards: Mentor other engineers, provide thoughtful and deep code reviews, and drive improvements in engineering standards, tooling, and processes across the team.

What You Should Have

• 10+ years of professional experience building and shipping web applications with a focus on backend development.
• Proven experience with functional or imperative programming languages (e.g., PHP, Python, Java, Ruby, Go, or C). Expertise in our stack—PHP/Hack, Java, MySQL, and Linux—is a strong plus, but general familiarity with other common web languages and relational databases is a fine substitute.
• Experience building search infrastructure, large-scale APIs, or AI-powered systems is highly desirable.
• The ability to significantly contribute to technical architecture discussions and drive critical technical decisions across teams.
• A track record of writing understandable, testable code with a strong focus on maintainability.
• Solid computer science fundamentals including data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Strong Communication Skills: You can clearly explain complex technical concepts to non-technical stakeholders, including designers, support, and product managers.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $323,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.