Staff Augmentation Engineer

Compunnel, Inc.; Hillsboro (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology services company in Oregon is seeking a Staff Augmentation Engineer to provide IT infrastructure support for high-performance computing clusters. The role involves building, configuring, and maintaining systems primarily using Linux, as well as troubleshooting production and preproduction servers and software. Candidates should have a minimum AS degree in Computer Science and 2+ years of relevant experience in Linux and Windows system administration. Strong problem-solving and communication skills are essential. Competitive compensation and the opportunity to work in a dynamic lab environment are offered.

Qualifications

• 2+ years of experience in Client Support Administration.
• Experience in Enterprise Linux and Windows Server Administration.
• Experience with automated OS provisioning software.

Responsibilities

• Provide IT infrastructure support for high-performance computing clusters.
• Resolve infrastructure incident tickets from DSE engineers.
• Support lab users and maintain documentation.

Skills

Enterprise Linux administration

Windows Server administration

Client Support Administration

Scripting experience (Perl, Python, shell)

Problem-solving skills

Communication skills

Education

Minimum AS degree in Computer Science

Bachelor's degree preferred

Tools

ServiceNow

Altiris

BigFix

FOG

Job description

The Staff Augmentation Engineer will provide IT infrastructure support for Client’s Developer Software Engineering (DSE) lab computer systems in Oregon. This role focuses on building, configuring, and maintaining high-performance computing clusters and test beds, primarily Linux-based, with high-performance fabrics such as InfiniBand and 100–400Gb Data Center Ethernet. Responsibilities include installation and troubleshooting of production and preproduction servers, GPUs, switches, and software, as well as developing automation scripts for cluster provisioning and configuration. The engineer will also support lab users, maintain documentation, and ensure compliance with Client’s security standards.

Scope of Work

• Custom OS provisioning (Linux and Windows) for client and server platforms using Client Deploy Commander, FOG, and AWX
• Resolve infrastructure incident tickets escalated from first-level support and DSE engineers
• Fulfill infrastructure requests from DSE partners and Lab Compute
• Provide hardware support for pre-production and production systems (assembly, parts replacement, firmware updates, break/fix, inventory management)
• Manage lab capacity by provisioning new systems and maintaining system lifecycle
• Partner with Network & IT security teams to design and implement lab networks and firewall rules
• Maintain Client's security compliance for DSE systems
• Update and maintain IT service management systems (ServiceNow)
• Document troubleshooting practices and communicate findings to stakeholders
• Collaborate with Lab Compute to improve system usability, quality, and maintainability
• Engage with DSE & Lab Compute engineers to drive projects
• Perform physical system assembly and component installation/removal
• Provide ongoing support for Oregon DSE Lab infrastructure systems

Required Qualifications

• Minimum AS degree in Computer Science or related field (BS preferred)
• Experience in Enterprise Linux and Windows Server Administration (Windows 2016/2019/2022; RedHat, SUSE, Ubuntu)
• Minimum 2+ years of experience in:
• Client Support Administration (WinXP, Win7, Win10, Win11)
• Experience with enterprise automated OS provisioning software (Altiris, BigFix, WDE, FOG)
• Experience working in lab and datacenter environments

Preferred Qualifications

• Experience with high-performance Linux clustering
• Advanced TCP/IP management (DNS, DHCP)
• Scripting experience (Perl, Python, shell scripting)
• Network file storage and backup administration
• Experience building non-standard Linux kernels, batch system setup, tuning, LDAP administration
• Server management using out-of-band tools and performance tools
• Jenkins CI testing environment experience
• Working knowledge of software engineering practices and testing methodologies
• Familiarity with lab processes and disciplined business practices
• Strong analytical, diagnostic, and problem-solving skills
• Excellent communication skills (verbal and written)
• Strong interpersonal and customer service ethic
• Ability to work independently, adapt to change, and balance multiple priorities
• Team-oriented mindset with ability to integrate into a dynamic, high-performing team
• Provide mutual support and coverage for other team members