Staff Assistant - State Farm Agent Team Member

Jennifer O'Brien - State Farm Agent; Town of Smithtown (NY); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Flexible hours

Growth potential

Job summary

Jennifer O'Brien - State Farm Agent in Smithtown, NY is looking for a Staff Assistant to join their dynamic team. The role requires a professional who excels in customer engagement and service, ensuring clients receive prompt and effective assistance regarding their insurance needs.

This full-time position offers competitive pay ranging from $12.00 to $20.00 per hour, along with growth potential within the agency. Candidates should be motivated, detail-oriented, and dedicated to achieving mutual marketing goals while obtaining necessary licenses.

Qualifications

• Sales experience in retail or telemarketing preferred.
• Interest in marketing products based on customer needs.
• Dedicated to providing excellent customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review.

Skills

Sales experience

Customer service orientation

Detail-oriented

Self-motivated

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Full Time • Smithtown - NY

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Staff Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self‑motivated
• Detail oriented
• Dedicated to customer service
• Achieve mutually agreed upon marketing goals
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $12.00 - $20.00 per hour

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.