Staff Assistant - Neonatology

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 40,000 - 56,000; Full time

Job summary

Penn Medicine is seeking a Staff Assistant in the Neonatology department to provide extensive administrative support to the faculty and staff at the Hospital of the University of Pennsylvania. You will handle complex scheduling, correspondence, and document preparation, ensuring patient confidentiality and efficiency in a fast-paced clinical environment.

Working with MDs and NPs, you will coordinate meetings, assist with transcripts using EPIC, arrange travel, and maintain calendars.

Qualifications

• HS Diploma or GED is required.
• Minimum 5 years of administrative work experience.
• Bachelor's degree may substitute with at least 2 years of administrative experience.
• Strong organizational and communication skills.

Responsibilities

• Provide extensive and complex administrative support to the faculty.
• Coordinate transcription using EPIC.
• Track the timely return of completed documents.
• Print letters on letterhead and retrieve signatures from physicians.
• Organize and arrange schedules for faculty.
• Work with MDs and NPs to create and maintain current schedule templates.
• Schedule interviews for the Fellowship Program.

Skills

Administrative support

Calendar management

Telephone handling

Communication

Education

HS Diploma/GED

Bachelor's degree + admin experience

Tools

EPIC transcription

Office suite

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title: Staff Assistant
Department: Neonatology
Entity: Clinical Practices of the University of Pennsylvania (CPUP)
Location: Hospital of the University of Pennsylvania - 3400 Spruce St
Hours: M-F Full Time
Summary:

• Provide extensive and complex administrative support to the faculty.


• Perform secretarial duties, including coordination of transcription using EPIC.


• Tracking the timely return of completed documents.


• Printing letters on letterhead and retrieving signatures from physicians o Preparing documents for mailing.


• Organize and arrange schedules for faculty.


• Working with MD's and NPs to create and maintain current schedule templates.


• Schedule interviews for the Fellowship Program.


• Set up and maintain schedule for off-site Fellows for rotations.


• Coordinate for new faculty and staff for certification of computer systems.


• Gather, organize and disseminate materials for lectures.


• Screen inquiries, answer telephone calls.


• Respond to inquiries and provide information as appropriate.


• Index and file correspondence, records and reports.


• Maintain calendar on computerized software and arrange travel and meetings.


• Assist with the incorporation of new physicians.


• Retrieve and copy articles/references for physicians, as needed.


• Exercise considerable judgment, creativity and analysis in designing, interpreting and implementing office procedures to maintain smooth, continuous operations of the office.


• Maintain strictest confidentiality.


• Gathering materials and records for conferences and tumor board.


• Private Consults registration and accessioning.


• Daily service queue check.


• Back-up to administrative staff as needed.

• H.S. Diploma/GED (Required)


• And 5+ years Minimum of 5 years of administrative work experience required.


• Candidates with a bachelor’s degree may be considered with at least 2 years of administrative work experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.