Staff Assistant III

Jet Propulsion Laboratory; United States; On-site; USD 80,000 - 103,000; Full time

Job summary

Jet Propulsion Laboratory in Pasadena, California seeks an Administrative Support Specialist for the Nightshade project and the cleared community. This role provides calendars, travel logistics, event coordination, and assistance in creating project review materials.

Ideal candidates bring strong Microsoft Office skills, customer service orientation, teamwork, and the ability to multi‑task in a dynamic, security‑minded environment. TS/SCI with Poly and a valid driver's license are required.

Qualifications

• High School diploma with 6 years of related experience.
• Associate’s degree with at least 1 year of relevant experience.
• Team-oriented with good judgement and initiative.
• Ability to lift/move 20 pounds.
• Must have TS/SCI w Poly.
• Current driver’s license.

Responsibilities

• Provide administrative support to the Nightshade project 430D and additional support to the entire cleared community.
• Manages calendars, schedules meetings for management, leads and team members.
• Handles all project related travel for Nightshade management and assists line org business team with classified travel.
• Coordinate special events and associated logistics.
• Assists in developing project review/presentation materials.
• Handles visitor and conference room logistics to ensure a seamless event.
• Demonstrate proven customer service orientation, excellent organization skills, and flexibility in the performance of the job.
• Focused on prioritizing work and completing assignments accurately and in a timely manner.

Skills

Microsoft Suite

Teams

PowerPoint

Adobe Acrobat

Outlook

Customer service

multitasking

Teamwork

Attention to detail

Education

High School diploma

Associate’s degree

Tools

Concur

Job description

Job Details

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL. Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence. The National Program Implementation Business Administration is within the Flight Projects Business Administration organization. Their objective is to oversee classified work in support of national security resulting in the development of technologies that will be of benefit to NASA. This position will be part of the 7440 Business team, reporting to the Business Administration Manager. The business team works together as a team and enjoys a supportive environment where communication is encouraged, opened and frequent. We utilize a team email address, Teams, Gateway, Slack and Wiki to document procedures, track purchases and ensure we are accessible to our customers and each other.

Job Description

Primary responsibilities include:

• Provide administrative support to the Nightshade project 430D and additional support to the entire cleared community.
• Manages calendars, schedules meetings for management, leads and team members.
• Handles all project related travel for Nightshade management and assists line org business team with classified travel.
• May coordinate special events and associated logistics.
• Assists in developing project review/presentation materials.
• Handles visitor and conference room logistics to ensure a seamless event.
• Demonstrate proven customer service orientation, excellent organization skills, and flexibility in the performance of the job.
• Focused on prioritizing work and completing assignments accurately and in a timely manner.

Qualifications

• Typically requires a High School diploma with at least 6 years of related experience or an Associate’s degree with a minimum of 1 year of relevant experience.
• Thrives in working as a member of a team
• Exercises good judgement, initiative, attention to detail and follow-through.
• Models positive, helpful, community member behaviors.
• Ability to lift/move 20 pounds unassisted.
• Takes responsibility and initiative.
• Successfully multi-tasks.
• Fluent with: Microsoft Suite, Teams, Power Point, Adobe Acrobat, Outlook and items on the “core” software build
• Ability to identify, learn, and apply new processes to improve office operations.
• Willingness to learn new technologies and tools to enhance and/or improve office processes.
• Motivated self-starter who takes the initiative to perform activities and resolve unusual or nonstandard problems.
• Comfortable taking the initiative to ask questions.
• Desire to figure things out.
• Effective interactions with all levels of personnel and provide excellent customer service.
• Demonstrated success in a support position with the ability to maintain patience and composure in a dynamic work environment that includes interruptions and changing priorities.
• Must have current drivers license
• Must have TS/SCI w Poly

Preferred Skills

• Experience with Concur travel application.

JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more.

For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date. For further benefits information click Benefits and Perks

The hiring range displayed below is specifically for those who will work in or reside in the location listed. In extending an offer, Jet Propulsion Laboratory considers factors including, but not limited to, the candidate’s job related skills, experience, knowledge, and relevant education/training. The typical full time equivalent annual hiring range for this job in Pasadena, California. $79,560 - $103,376

JPL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, citizenship, ancestry, age, marital status, physical or mental disability, medical condition, genetic information, pregnancy or perceived pregnancy, gender, gender identity, gender expression, sexual orientation, protected military or veteran status or any other characteristic or condition protected by Federal, state or local law. In addition, JPL is a VEVRAA Federal Contractor. EEO is the Law. EEO is the Law Supplement Pay Transparency Nondiscrimination Provision The Jet Propulsion Laboratory is a federal facility. Due to rules imposed by NASA, JPL will not accept applications from citizens of designated countries or those born in a designated country unless they are U.S. Citizens, Legal Permanent Residents of the U.S or have other protected status under 8 U.S.C. 1324b(a)(3). The Designated Countries List is available here. Formed in 1936, the NASA Jet Propulsion Laboratory is a federally funded research and development center managed for NASA by the California Institute of Technology (Caltech.) JPL joined NASA as an FFRDC when the agency was founded in 1958. JPL helped open the Space Age by developing America’s first Earth-orbiting science satellite, creating the first successful interplanetary spacecraft, and sending robotic missions to the solar system. Today JPL continues its world-leading innovation, implementing programs in planetary exploration, Earth science, space-based astronomy and technology development while applying its capabilities to technical and scientific problems of national significance. Above all, we are explorers. At JPL we promote collaboration, innovation, integrity, and excellence in distinct academic areas. We turn ideas for science investigation into the reality of groundbreaking space missions, partnering with our strategic business teams to guide JPL into the future.