STAFF ASSISTANT - 64082111

State of Florida; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Florida Department of Health in St. Johns County (FDOH-SJC) is seeking a STAFF ASSISTANT - 64082111 to provide operational support for EPH programs and agency projects.

This role collaborates with the Environmental Administrator and Operations Analyst II, handling applications, scheduling inspections, and delivering high-quality customer service. Responsibilities include filing, mail processing, data tracking, and producing reports, with daily in-office duties and potential overtime during

Qualifications

• Knowledge of administrative practices.
• Skilled in time management and multitasking.
• Skilled in computer usage and Microsoft Office products.
• Ability to plan, organize and coordinate work assignments.
• Ability to provide excellent customer service.
• Ability to communicate effectively.

Responsibilities

• Answering phones and assisting clients.
• Processing applications received by regular mail, email, fax or in-person.
• Managing and scheduling inspections and reinspection’s.
• Documenting in and maintaining necessary tracking logs.
• Providing excellent customer service on the telephone and in person.

Skills

Administrative practices

Time management

Microsoft Office

Organization

Customer service

Effective communication

Education

Valid Florida driver's license

Job description

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:883209

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64082111

The Florida Department of Health in St. Johns County (FDOH-SJC) is part of a statewide public health system.

Our Mission

To protect, promote and improve the health of all in Florida through integrated stat, county, and community efforts.

Our Vision

To be the Healthiest State in the Nation

Our Values

Innovation, Collaboration, Accountability, Responsiveness, Excellence (ICARE)

The Florida Department of Health in St. Johns County (FDOH-SJC) is part of a statewide public health system.

This is a responsible position that provides operational support and assistance for FDOH-SJC operations Environmental Public Health (EPH) department. This position works closely with the Environmental Administrator and the Operations Analyst II. This position also assists throughout the agency as needed. EPH programs include but are not limited to:

• Swimming Pools and Bathing Places Program
• On-site Sewage Tank Disposal System Program -(OSTDS)
• Performance Based Treatment Systems, Community Operating Treatment Systems and Service-Related Systems
• Mobile Home and Recreational Vehicle Parks Program

These support functions for EPH may include but are not limited to:

• Working with clients, contractors and public
• Answering phones and assisting clients
• Monitoring and processing EPH emails
• Processing applications received by regular mail, email, fax or in-person
• Assembling file folders with application and necessary paperwork
• Routing and tracking file folders until completion
• Managing and scheduling inspections and reinspection’s
• Documenting in and maintaining any necessary tracking logs
• Running reports as necessary
• Processing mail appropriately
• Processing payments appropriately and timely, per policy
• Assisting with projects and deliverables
• Completing public records request
• Creating pool closure signs

Performs support functions for FDOH-SJC which includes but is not limited to:

• Serves as a backup for administrative front desk and processing mail
• Providing support for all FDOH-SJC projects and deliverables.
• Coordinates and participates in meetings and trainings as requested.
• Completes meeting minutes and meeting follow up as needed.
• Provides excellent customer service on the telephone and in person.

Performs support functions associated with additional EPH programs; Biomedical Waste Program, Tattoo Program, Body Piercing Program, Tanning Facilities Program, Migrant Labor Housing Program, Group Care Program, Food Safety and Sanitation Program, Limited Use Water and Well Surveillance Program, Beaches Monitoring Program. These support functions for EPH may include but are not limited to:

• Working with clients, contractors and public
• Answering phones and assisting clients
• Monitoring and processing EPH emails
• Processing applications received by regular mail, email, fax or in-person
• Assembling file folders with application and necessary paperwork
• Routing and tracking file folders until completion
• Managing and scheduling inspections and reinspection’s
• Documenting in and maintaining any necessary tracking logs
• Running reports as necessary
• Processing mail appropriately
• Processing payments appropriately and timely, per policy
• Assisting with projects and deliverables
• Completing public records request

Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position:

• Knowledge of administrative practices
• Skilled in time management and multitasking
• Skilled in computer usage and Microsoft Office products
• Ability to plan, organize and coordinate work assignments
• Ability to provide excellent customer service
• Ability to communicate effectively

Qualifications:

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): valid Florida driver’s license.

Other job-related requirements for this position: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Working hours: (A) Daily from 8:00 to 5:00 (B) Total hours in workweek40 (C) Explain any variation in work (split shift, rotation, etc.) This position requires daily in-office or field work.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

ST Johns County Health Department

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.