SSVF Rapid Resolution Specialist - Birmingham

Volunteers of America Southeast, Inc.; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time benefits package

Job summary

Volunteers of America Southeast, Inc. in Birmingham, AL is seeking a Rapid Resolution Specialist to stabilize housing for Veterans and their families at risk of homelessness.

You will divert crises to rapid housing options, coordinate with community resources, and advocate on behalf of clients. Reporting to the Veteran Services Program Manager, this full-time role requires a BA in counseling or related field and at least two years’ experience with homeless populations; mediation experience is a

Qualifications

• Bachelor’s degree in counseling psychology, rehabilitative counseling, or related human services field.
• Minimum of two years’ experience working with homeless individuals and families including veterans.
• Veteran or member of a veteran family is preferred.
• Prior training or experience in mediation is preferred.

Responsibilities

• Provide crisis intervention to address immediate needs of the very low-income, chronic and non-chronic homeless veteran population.
• Assess the individual's family and community connections to assist in identifying a housing solution that at a minimum can last for ninety days.
• Evaluate and provide solutions to housing need.
• Provide mediation, conflict resolution as needed.
• Provide client access to on-going resources to support continued stability.
• Facilitate the move to housing option identified.
• Conduct home visits, when appropriate.
• Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status.
• Coordinate outreach efforts for the SSVF program including but not limited to establishing an outreach plan to target the potential clients that will meet guidelines for the Rapid Resolution process, develop a set schedule to visit the shelters in communities served, as well as coordinate with the VA and the Coordinated Entry System.
• Communicate effectively (under confidentially rules) with client’s services team to rapidly address and correct issues with service or support – especially living skills, employment, education, family and socialization.
• Participate in program and professional supervision, attend required staff and project management team meetings and trainings, and contribute to team-based collaborative planning
• Complete all appropriate reporting in HMIS and other systems as required.
• Complete other duties as assigned.

Skills

Crisis intervention

Mediation

Veteran outreach

Education

Bachelor's degree in counseling psychology, rehabilitative counseling, or related human services field

Job description

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Careers

Some people can’t imagine doing what we do. We can’t imagine not doing it.

If you are passionate about making a positive impact in the lives of individuals and communities, you have come to the right place. At VOA Southeast, we believe in the power of dedicated individuals who share our mission of providing exceptional care and support to those in need. As a leading organization in the field of behavioral health services, we offer a wide range of rewarding career opportunities across Alabama, Georgia, and Mississippi. Whether you are an experienced professional or just starting your career journey, we invite you to explore the possibilities and join our team of compassionate and dedicated individuals who are committed to making a difference. Together, we can create a brighter future for those we serve.

Volunteers of America Southeast is a growing organization serving Alabama, Mississippi, and Georgia. We are always seeking talented, highly motivated candidates to join our staff. We offer benefit packages, including retirement, to our employees.

Volunteers of America Southeast, Inc is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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Position: SSVF Rapid Resolution Specialist - Birmingham

Location: Birmingham, AL

Job Id: 9859

# of Openings: 1

Program: Supportive Services for Veteran Families

Position: Rapid Resolution Specialist

Reports to: Veteran Services Program Manager

FLSA Status: Non-Exempt

Function: The Rapid Resolution Specialist provides housing stabilization assistance and services to Veterans and their families who are homeless or at imminent risk of homelessness. The Rapid Resolution Specialist will work to stabilize their housing crisis by diverting to alternative crisis housing utilizing community resources and advocating with family and friends. Qualified candidate must possess a clear understanding of issues facing people who are at risk of homelessness and be able to offer solutions to them to avoid losing their current home.

Qualifications: A bachelor’s degree in counseling psychology, rehabilitative counseling, or related human services field is required. A minimum of two years’ experience working with homeless individuals and families including veterans is preferred. Veteran or member of a veteran family is preferred. Prior training or experience in mediation is preferred.

Principal Activities:

• Provide crisis intervention to address the immediate needs of the very low-income, chronic and non-chronic homeless veteran population.
• Assess the individual's family and community connections to assist in identifying a housing solution that at a minimum can last for ninety days.
• Evaluate and provide solutions to housing need.
• Provide mediation, conflict resolution as needed.
• Provide client access to on-going resources to support continued stability.
• Facilitate the move to housing option identified.
• Conduct home visits, when appropriate.
• Screen potential program participants for program eligibility using VA-approved forms and follow up with applicable agencies to verify information including veteran and income status.
• Process Temporary Financial Assistance, and ensure appropriate use of and documentation of any temporary financial assistance.
• Coordinate outreach efforts for the SSVF program including but not limited to establishing an outreach plan to target the potential clients that will meet guidelines for the Rapid Resolution process, develop a set schedule to visit the shelters in communities served, as well as coordinate with the VA and the Coordinated Entry System.
• Communicate effectively (under confidentially rules) with client’s services team to rapidly address and correct issues with service or support – especially living skills, employment, education, family and socialization.
• Participate in program and professional supervision, attend required staff and project management team meetings and trainings, and contribute to team-based collaborative planning
• Complete all appropriate reporting in HMIS and other systems as required.
• Complete other duties as assigned.

Effect on End Result: Veteran housing, employment, family, social support and life-skills issues are rapidly addressed and supports and services are amended or adjusted as required to ensure maintaining housing, economic stability or attainment of benefits, and socialization of veteran and family in their home community. Veterans receive appropriate transition and service plans and supports. Client file documentation is complete, accurate and timely. Statistical information is documented and reported.

Language skills: Ability to read, analyze, and interpret, common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write communications and memorandums that conform to prescribe style and format. Must have the ability to effectively present information to top management, public groups and/or boards of directors.

American with Disabilities Specifications:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust or focus.

Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. The noise level in the work environment is usually moderate.

FULL TIME BENEFITS PACKAGE OFFERED!