SSP Incident Response Technician

State of Indiana; Indianapolis (IN); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

HSA

Pension

Paid leave

Education reimbursement

Life insurance

Referral bonus

EAP

Free parking

LinkedIn Learning

Job summary

The Indiana Department of Transportation (INDOT) seeks a Hoosier Helper Safety Service Patrol crew member in Indianapolis. You will operate a specialty SSP truck to rapidly clear incidents, restore traffic flow, and assist motorists by diagnosing minor mechanical issues and providing fuel, water, tire changes, and jump starts when needed.

Candidates must hold a valid CDL or commit to obtaining one within 90 days, and be ready to perform CPR/first aid as a safety responder on urban interstates.

Qualifications

• Must possess a valid Class A or Class B CDL (or obtain within 90 days).
• Drug test required as a condition of employment.
• Be able to move up to 50 pounds and operate in varying weather.
• Ability to read, write and communicate effectively.

Responsibilities

• Patrol and respond to freeway incidents, set up traffic control, and verify incidents.
• Relate with supervisors to identify deficiencies and suggest solutions.
• Monitor traffic conditions and report issues affecting operations.
• Remove debris, manage spills, and request needed equipment.
• Conduct pre-operation vehicle inspections and inventory checks.
• Interact with maintenance staff for vehicle upkeep and repairs.
• Maintain incident logs and daily work reports.
• Perform other duties as assigned and be present at assigned site.

Skills

CDL license

Drug test

Heavy lifting

Reading & writing

Teamwork

Interpersonal skills

Automotive basics

First aid

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About The Indiana Department Of Transportation

The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.

Role Overview

This position serves as a member of the Hoosier Helper Safety Servcie Patrol (SSP) crew by operating a specialty SSP truck to speed the removal of incidents, restore and maintain safe and efficient traffic flow, and assist disabled motorists by diagnosing minor mechanical problems. This position provides gasoline, diesel, and water when needed, changes flat tires, jump start stalled vehicles, relocates inoperable vehicles vehicles to highway shoulder or ramp exit, reports and tags abandoned vehicles for removal by the Indiana State Police’s designated vendors, provides fundamental first aid, CPR, and defibrilators services to injured motorists when appropriate as Good Samaritan citizens, places and removes temporary traffic control devices to facilitate traffic flow in the vicinity of a incidents, and performs these services as Emergency Responders working to reduce or elliminate congestion reulting from incidents on the urban Interstate Highway System.

Location

This position is with INDOT's Indianapolis Unit.

Salary

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

CDL Positions

Candidates with a current CDL and endorsements required by the district will earn an additional $1 per hour. Candidates without a CDL will be given 90 days to obtain their CDL and endorsements required by the district and will then earn an additional $1 per hour. CDL training provided onsite by certified INDOT staff.

A Day In The Life

The essential functions of this role are as follows:

• Patrolfor, and respondsto, freeway incidents that disrupt the normal flow of traffic, setsup traffic control for incidents,anddetectsand verifiesincidentsand traffic problems caused by special events.
• Serveas a liaison to the Supervisor by identifying freeway operational deficiencies and advising of potential solutions.
• Observetraffic conditions and reportstoSupervisor anytraffic operation problems, deficiencies in work zone traffic control setup by other agencies, unauthorized lane closures or work, and/or unusual traffic delays.
• Monitorin-vehicle video equipment to locate incidentsand monitorsCB radio to gather information about disturbances in traffic flow.
• Removedebris, controlsminor spillsand requestsassistance for complex clean up,and reportsneed for specialized equipment, personnel or materials.
• Performpre-operation vehicle inspectionsand inventory checks (fluid levels, tire inflation, wash and wax vehicle, replaces depleted tools or supplies on vehicle).
• Interact with maintenance garage personnel for planned and unplanned maintenance of vehicle.
• Performgeneral housekeeping duties of Hoosier Helper occupied garage facilities.
• Performdaily administrativetasks such ascompletion ofincident logs, motorist service logs, time sheets and daily work reports;and,
• Performotherrelatedduties as assigned.
• Workday attendance at assigned worksite(s) is an essential function of this position.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need For Success

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Be willing to travel with an appropriate accommodation.
• Must possess a valid Class A or Class B Commercial Driver’s License (CDL) or obtain one with the first 90 days of employment.
• Required to submit to and pass a drug test as a condition of employment.
• Must be able to move weight up to 50 pounds.
• Ability to frequently move self and objects.
• Must be able to endure exposure to inclement weather.
• Must have ability to read, write,and communicate effectively.
• Ability to follow directions and work as part of a team.
• Effective interpersonal skills.
• Basic knowledge of automobile mechanical skills.
• Basic knowledge of first aid.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) applying applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits Of Employment With The State Of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
• Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .