SSA Mailroom General Clerk 1

Tommy Nobis Center; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player dedicated to empowering individuals through employment seeks a detail-oriented Mail Distribution Clerk. In this role, you will manage mail services for the Social Security Administration, ensuring efficient processing and delivery of correspondence. Your responsibilities will include sorting and delivering mail, managing office supplies, and providing exceptional customer service. This position is perfect for those who thrive in a structured environment and are looking to make a positive impact. Join a supportive team where your contributions matter and help create opportunities for people with disabilities in a fulfilling work atmosphere.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Retirement Plan with matching

Vacation

Sick Pay

10 Paid Government Holidays

Short Term Disability (STD)

Employee Assistance Program (EAP)

Qualifications

• Ability to lift up to 50 pounds and pass security checks.
• Demonstrated knowledge of Microsoft Outlook and Excel.

Responsibilities

• Collect, sort, and deliver mail within the SSA office.
• Operate customer service desk and assist SSA employees.

Skills

Customer Service

Interpersonal Skills

Written Communication

Analytical Skills

Organizational Skills

Problem-Solving

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Mail Metering Equipment

Copy and Fax Machines

Job description

Tommy Nobis Center Mission: Empowering People Through Employment

Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.

Veterans and Disabled are encouraged to apply.

Position Summary:

Provides mail distribution services for the Social Security Administration (SSA) office. This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as shipping cases via UPS throughout the region, sorting and delivering mail, filling supply orders and replenishing copier paper at various locations.

Essential Duties and Responsibilities:

1. Collect mail from various mail stops.
2. Receive daily mail during the hours of 8:00 am until 5:00 pm.
3. Process mail which includes counting, opening, date stamping and sorting incoming mail by department.
4. Deliver mail to different offices by pushing mail cart.
5. Meter outgoing mail using mailing machines equipped with postage meters supplied by SSA.
6. Deliver administrative office supplies, photocopy paper, etc.
7. Distribute printed materials.
8. Operate customer service desk.
9. Responsible for filing office supply requests for the various departments.
10. Count, stamp and sort mail for distribution and dispatch outgoing mail.
11. Deliver accountable mail within one hour of its arrival.
12. Assist SSA employees in preparing materials for mailing.
13. Readdress undeliverable mail bearing incomplete or incorrect addresses.
14. Open boxes and sort incoming files.
15. Generate UPS shipping labels for outgoing packages via Campus Ship System.
16. Must maintain a good attendance record.
17. Perform other duties as assigned.

Qualifications:

1. This position is open to individuals who qualify for the AbilityOne Program, which provides employment opportunities to people who are blind or with significant disabilities. Candidates must meet the eligibility requirements of the AbilityOne Program to be considered for this role.
2. Mission-driven, guided by core values and a pleasure to work with.
3. Demonstrated knowledge of Microsoft Outlook and Excel.
4. Ability to lift up to 50 pounds.
5. Must pass drug screen, Nobis Enterprises background check and SSA national security clearance.
6. Eligibility to work in the United States.

Education:

1. High school diploma, GED or equivalent work experience.

Prior Experience Desirable:

1. Six months experience in a warehouse or inventory control setting helpful, but not required.

Special Skills/Abilities:

Interpersonal:

1. Ability to work independently as well as within a team environment.
2. Works well with the public and provides exceptional customer service.
3. Strong interpersonal skills and ability to maintain confidentiality.

Written Communications:

1. Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals.

Analytical:

1. Good math aptitude.
2. Good analytical skills needed to analyze various job tasks.

Oral Communications:

1. Strong verbal communication skills required to effectively communicate with a broad range of individuals.
2. Ability to listen to and understand information and ideas presented through spoken words and sentences.

Organizational:

1. Ability to organize work area and maintain data for required reports.

Problem-Solving:

1. Ability to meet contract office requirement standards and prescribed deadlines.
2. Ability to tell when something is wrong or is likely to go wrong; recognizing there is a problem.

Equipment:

1. Demonstrated knowledge of Microsoft Outlook and Excel.
2. Working knowledge of telephones, copy and fax machines and mail metering equipment.

Other Qualifications or Requirements:

Mental Effort:

1. Ability to think clearly and multitask.

Physical Requirements:

1. Have full range of mobility in upper and lower body.
2. Be able to reach overhead.
3. Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
4. Be able to handle, lift, pull and push materials and equipment to complete assigned job tasks.
5. Be able to handle mailbags, mail hampers, and packages often weighing up to 50 pounds.
6. Good hand dexterity. Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.
7. Good eyesight.

Visual Effort:

1. Well-lit office environment requiring average amount of visual effort.
2. Ability to see details at close range (within a few feet).

Safety:

1. Follows all prescribed safety regulations to diminish accidents.
2. Understanding of OSHA safety requirements.
3. Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
4. Immediately report circumstances you consider may present a hazard to yourself and others.
5. Report any accident whether minor or major.

Security:

1. Must abide by all security regulations of the facility.
2. Must obtain and wear a photo ID.

Scope of Position:

1. Not applicable.

Declaration:

This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change per the Statement of Work (SOW) of the project contract at any time.

Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don’t Work worksite and a participant in e-Verify.

Nobis Enterprises offers a full package of benefits; some of which include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 403(b) Retirement Plan with matching
• Vacation
• Sick Pay
• Government holidays – 10 days paid holidays
• Life and AD&D
• Short Term Disability (STD)
• EAP