SRTL - Senior Restaurant Team Leader

118 3025 N. Clark St; Chicago (IL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Annual Salary

Bonus program

Medical, Dental, and Vision Insurance

401K eligibility

Paid Vacation and Holidays

Pre-Tax Benefits

Fitness Discounts

Cell Phone Stipend

Employee Assistance Program

Free Just Salad while working

Job summary

Just Salad is seeking a Senior Area Team Leader to oversee 20+ restaurants and 2+ ATLS, ensuring labor, operations, and sales goals are met. The SATL will coach staff, maintain safety standards, and prepare stores for potential advancement to Regional Director.

Ideal candidates have strong leadership, travel readiness, and excellent customer service. The role includes culture, consistency, and financial oversight as part of daily responsibilities.

Qualifications

• Minimum 5 years in restaurant management, preferably quick service.
• 75% travel required.
• Food Handlers Certification.
• Manage 10+ stores and 3 or more ATLs.
• Consistently travel/visit all stores in your area.
• Exceptional interpersonal and customer service skills.
• Availability on weekends.

Responsibilities

• Recruiting and staffing stores to full capacity.
• Train, coach and develop staff; identify leadership growth.
• Ensure stores pass DOH, internal and external audits; food safety compliance.
• Oversee labor, operations, and KPI targets; manage costs and SSS growth.
• Travel to the stores you oversee and perform store visits; support turnover review with HR.

Job description

Under the general direction of the Zone VP the Senior Area Team Leader (SATL) will focus on developing their skills and use this as a training and steppingstone to the Regional Director position. They will oversee operations and success of 20 or more restaurants and 2 or more ATLS. They will ensure that company goals are being met, including but not limited to labor, operations, team development, and sales. The SATL will also represent Just Salad by ensuring that all stores are following operational standards and procedures. The SATL will be evaluated after 6 months to determine if they are fit for the Regional Director position or to extend their time in the SATL role. In line with Just Salad's mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad's environmental footprint.

SATL reports to: Zone VP

Daily Responsibilities:

Culture

• Recruiting
• Having stores fully staffed
• Following the Hourly Interview Guide
• Opus Compliance
• Ensure that your team is being assigned the proper courses and completing them in a timely manner
• Providing additional support via Opus as needed
• People Development
• Train, coach and develop staff members
• Identify leadership growth
• Create a succession plan by developing SRTLs and ATLs to support growth
• Ensure proper disciplinary action is being taken when needed with support from HR
• Conduct store visits as needed to support your team
• Employee Turnover
• Travel to the stores they oversee
• Partner with HR to review turnover numbers for your area by department, position, and store

Consistency + Connection

• Food Safety
• Ensuring your stores pass all their DOH, internal, and external audits
• Ensure all food safety protocols are being executed correctly
• DOH and food safety compliance must be met
• Store Upkeep
• Completing Daily Chex
• Guest Connection
• Work with the team to ensure your stores are at or above 4 star ratings
• Guest Complaints
• Implement a plan of action to reduce these
• SST - same store transaction growth
• Hitting a KPI of 3% + SST YoY

Financials

• Store EBITDA at 22%-24% or above
• Ensure your stores are at this EBITDA percentage
• Food and Labor Management
• Total labor 27% or below
• Direct labor
• Management labor
• Taxes + Benefits
• Food Costs + Paper
• SSS: Same Store Sales
• Achieving 4% on SSS YoY
• Workers' Compensation
• Ensuring that work injuries are reported in a timely manner to HR with completed C2 paperwork
• Working with Ops Services to implement safety guidelines as needed
• Payroll
• Ensure managers follow payroll deadlines

Job Requirements:

• Minimum 5 years in restaurant management, preferably quick service
• 75% travel required
• Food Handlers Certification
• Manage 10+ stores and 3 or more ATLs
• Consistently travel/visit all stores in your area
• Moving equipment weighing up to 25 pounds
• Moving continuously throughout a shift
• Ability to navigate stairs
• Exceptional interpersonal and customer service skills
• Ability to receive and apply feedbackAvailability on weekends

Benefits

• Annual Salary $90,000 - $100,000 - Salary dependent on experience. Eligible to participate in the corporate bonus program
• Medical, Dental, and Vision Insurance
• Voluntary Long-Term Disability, Hospital Insurance, Accidental Insurance, Life Insurance + AD & D
• Eligibility to participate in 401K
• Paid Vacation and Holidays
• Pre-Tax Benefits (FSA, HSA, and Commuter Benefits)
• Fitness Discounts
• Cell Phone Stipend
• Employee Assistance Program
• Free Just Salad while working

About Us

Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, market plates, soups and smoothies, including classic offerings and rotating seasonal favorites. Empowering customers to "Eat with Purpose," Just Salad is a Certified B Corporation and home to the world's largest restaurant reusable program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has over 100 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania, Massachusetts and Washington D.C.