SRT/Direct Connection – Operation Manager

Stellantisfinancialservices; Auburn Hills (MI); On-site; USD 110,000 - 150,000; Full time

Job summary

Stellantisfinancialservices in Auburn Hills, MI is seeking an Operations Manager to own processes, documentation, and cross-functional coordination for propulsion upgrade products in a fast-paced development environment.

You will collaborate across calibration, controls, validation, regulatory, warranty, suppliers, and external facilities to maintain product integrity throughout the development cycle, requiring strong organizational discipline and hands-on propulsion experience.

Qualifications

• Bachelor's degree with hands-on propulsion, calibration, or upfit management experience.
• 8+ years in automotive product development with powertrain/propulsion, calibration, engine engineering, or vehicle upfit.
• Familiarity with OEM engineering processes, standards, and issue-tracking systems.
• Experience with dyno, HIL, or virtual testing environments.
• Strong program management and cross-functional communication skills.
• Excellent communication and interpersonal skills.
• Passion for the automotive performance and enthusiast industry.

Responsibilities

• Program execution: Maintain daily cadence, manage risk, and own milestone delivery for propulsion, calibration, and upfit releases.
• Validation and release governance: Ensure DFMEA and DVP&R completion, plan validation resources, and own release docs.
• Post-launch governance: Lead release triage, organize cross-functional root-cause teams, and manage warranty/aftermarket issues.
• Supplier and upfit coordination: Drive supplier escalations, ensure deliverables meet OEM requirements, manage upfit kit integration.
• Cross-functional alignment: Interface between design leads, program management, manufacturing, purchasing, and service.
• Continuous improvement: Implement root-cause analysis and standardization to reduce rework and warranty exposure.
• Program metrics: Run weekly huddles, plan reviews, and report to leadership.

Skills

Program management

Cross-functional communication

Supplier escalation

Dyno/HIL/virtual testing

OEM processes

Data-driven decision making

MATLAB/Simulink scripting

Effective communication

Automotive enthusiasm

Release governance

Education

Bachelor's degree in propulsion/calibration/upfit management

Tools

ETAS/INCA

MATLAB

Simulink

CANalyzer

Python

PowerApps

PowerBI

JavaScript/NodeJS

Job description

JOB SUMMARY

The Operations Manager supports Direct Connection propulsion engineering development by owning the processes, documentation, and cross‑functional coordination required to deliver high‑quality performance upgrade products in a fast‑paced environment. This role ensures calibration datasets, release documentation, supplier deliverables, and field‑issue investigations are executed.

The successful candidate will work across calibration, controls, validation, regulatory, warranty, suppliers, and external facilities to maintain product integrity throughout the development cycle. This position requires strong organizational discipline, calibration and product lifecycle awareness, and the ability to operate effectively in fast‑moving development environments.

RESPONSIBILITIES

• Program execution: Maintain daily program cadence, manage the risk register, and own milestone delivery for propulsion, calibration, and upfit releases.
• Validation and release governance: Ensure DFMEA and DVP&R completion, plan and secure validation resources (dyno, HIL, vehicle), and own release documentation and record retention.
• Post Launch governance: Lead release triage, organize cross‑functional root‑cause teams, manage warranty/aftermarket issue resolution, and drive running change closure.
• Supplier and upfit coordination: Drive supplier engineering escalations, ensure supplier deliverables meet OEM req, and manage integration of upfit kits and crate/aftermarket installs.
• Cross‑functional alignment: Act as the operational interface between design leads, program management, manufacturing, purchasing, and service to ensure requirements flow‑down and release timing is met.
• Continuous improvement: Implement root‑cause analysis and process standardization to reduce rework, warranty exposure, and post launch stabilization.
• Program metrics: Run weekly team huddles and participate in planning program reviews, and report to leadership.

QUALIFICATIONS

• Bachelor's degree with hands‑on propulsion, calibration, or upfit management experience required
• Minimum of 8 years in automotive product development with direct experience in powertrain/propulsion, calibration, engine engineering, or vehicle upfit
• Familiarity with OEM engineering processes, standards, and issue‑tracking systems
• Experience with dyno, HIL, or virtual testing environments
• Strong program management, cross‑functional communication, and supplier escalation skills
• Effective communication and interpersonal skills
• Passion for the automotive performance and enthusiast industry

PREFERRED QUALIFICATIONS

• 10+ years in automotive product development with direct experience in powertrain/propulsion, calibration, engine engineering, or vehicle upfit. Prior aftermarket or crate/aftermarket product development experience
• Experience with calibration and validation tools (ETAS/INCA, MATLAB, Simulink, CANalyzer)
• Knowledge of statistics and data‑driven decision methods
• Experience with MATLAB scripting or other data processing languages (Python, JavaScript/NodeJS, PowerApps, PowerBI)