Sr. Workflow Manager

Arenatechnologies; Arlington, Northern (VA, KY); Hybrid; USD 125,000 - 145,000; Full time

Job summary

Systems Planning and Analysis, Inc. (SPA) in Arlington, VA, seeks a Sr. Workflow Manager to provide onsite support at the Pentagon.

You will ensure the accuracy and timely progression of correspondence packages, reports, and taskings, coordinating across classification levels and senior leaders. The role requires 10+ years supporting executives in fast-paced environments, a Bachelor's degree, and strong records management skills.

Qualifications

• 10+ years of executive-level support in fast-paced environments.
• Bachelor’s degree required.
• Experience drafting and reviewing documents for senior leadership.
• Strong records management knowledge and training skills.
• Excellent communication and stakeholder coordination abilities.
• Active TS/SCI clearance.
• Ability to work fully onsite based on client needs.

Responsibilities

• Ensure accuracy, completeness, and timely progression of correspondence packages, reports, and taskings across the organization.
• Monitor and manage the CATMS to route, track, and reconcile actions across multiple classification levels.
• Coordinate with Action Officers and leadership to drive timely completion of actions.
• Maintain and improve correspondence control systems for classified and unclassified documents.
• Support calendar coordination, information synthesis, and routine reporting for senior staff.

Skills

Executive support

Correspondence management

Records management

CATMS

Clearance TS/SCI

Onsite requirement

Education

Bachelor's degree

Tools

Office automation tools

Project management software

Job description

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth,we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producingResults that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.

The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.

The Acquisition and Technology Analysis Group within JOID specializes in the application of multi-disciplinary analytic skills to support multiple clients within the Department of Defense (DoD). These clients include the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)), Office of the Under Secretary of Defense for Acquisition and Sustainment (OUSD(A&S)), DARPA, the Joint Staff, and USINDOPACOM. SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent capabilities to the warfighter quickly and cost effectively. Our team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the driving factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition governance decisions to ensure U.S. military forces retain military superiority in the future.

We have an immediate need for a Sr. Workflow Manager to provide onsite support out of the Pentagon.

Responsibilities

We are seeking a proactive, detail‑oriented Sr. Workflow Manager to deliver exceptional support to executive leaders in a fast‑paced, dynamic environment. Will be responsible for ensuring the accuracy, completeness, and timely progression of correspondence packages, reports, and taskings across the organization. Anticipate needs, manage competing priorities, and maintain seamless workflow continuity with minimal oversight. Provide high-quality workflow management support to senior executives, ensuring all taskings, correspondence, and decision products meet required standards and deadlines. Monitor and expertly managing the Correspondence and Task Management System (CATMS) to route, track, coordinate, and reconcile actions across multiple classification levels. Drive timely completion of all assigned actions through proactive follow‑up, coordination with Action Officers, and early identification of issues or delays. Communicate senior leadership decisions effectively and ensure they are captured, routed, and documented appropriately across the organization. Maintain and improve correspondence control systems for both classified and unclassified documents. Support the development, implementation, and upkeep of records management policies, including ongoing transition to a modern electronic records environment. Provide high-level administrative and workflow support to senior staff, including calendar coordination, information synthesis, and routine reporting. Operate effectively under pressure while managing multiple, simultaneous actions in a high‑tempo, collaborative environment. Exercise sound judgment and discretion in handling sensitive and time‑critical information.

Qualifications

Required:

• 10+ years of recent and relevant experience providing high-quality support to Executive-level personnel in fast-paced and complex environments.
• Bachelor’s degree.
• Proven experience in correspondence management and coordination, with a focus on drafting and reviewing documents for senior leadership.
• Strong knowledge of records management practices and demonstrated skills in training and process improvement.
• Excellent communication and interpersonal skills with the ability to interact effectively with diverse stakeholders, including senior leadership and external organizations.
• Strong initiative, exceptional organizational skills, and high proficiency in CATMS.
• Active TS/SCI clearance.
• Able to work fully onsite based on client needs.

Desired:

• Experience working within the DoD or familiarity with military protocols, policies, and operations.
• Proficiency with office automation tools and project management software, enhancing the efficiency and effectiveness of documentation and task tracking.
• Familiarity with National Archives and Records Administration (NARA) requirements for records management.

Pay Range Information

At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $125,000.00/Yr. - USD $145,000.00/Yr.