Sr. User Experience Researcher

Arthrex; Naples (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA

401(k) Matching

Annual Bonus

Wellness Program

Onsite Clinic

Onsite Lunch

Tuition Reimbursement

Parental Leave

Paid Time Off

Volunteer PTO

EAP

Job summary

Arthrex, a global medical device company, is seeking a Senior User Experience Researcher in Naples, FL to turn meaningful user insights into impactful digital experiences for customers and healthcare outcomes.

You will lead diverse studies, collaborate with UX designers and product teams, and help build the UX research process while driving design decisions with research findings.

Qualifications

• Bachelor's degree in Psychology, Cognitive Science, HCI, or similar required.
• Masters or Ph.D. in Cognitive/Experimental Psychology or HCI is a plus.
• 5+ years of conducting user research across various study types.
• Experience with user testing, prototype/concept testing, observation and analysis, journey mapping, wireframes, and mapping user data.
• Experience in medical industry and Agile environment is a plus.

Responsibilities

• Partner with UX designers, product managers, developers, and stakeholders to prioritize research opportunities in a fast-paced environment.
• Develop long-term research plans and track UX goals.
• Deliver strategic research with business impact.
• Design and conduct early-stage design activities including interviews, personas, workshops, and focus groups.
• Recruit participants and write usability test plans.

Skills

User research

Qualitative methods

Quantitative analysis

Cross-functional collaboration

Stakeholder communication

Leadership

Education

Bachelor's degree in Psychology / HCI

Master's or Ph.D. in Cognitive Psychology / HCI

Tools

Wireframing tools

Journey mapping

Prototype testing

Job description

We’re hiring a Senior User Experience Researcher at Arthrex! At Arthrex, we’re a global medical device company and leader in new product development and medical education. We’re looking for an experienced UX Researcher who can turn meaningful user insights into impactful digital experiences. In this role, you’ll partner with cross‑functional teams to understand user needs, innovative solutions that support our customers and ultimately improve the healthcare experience. If you’re passionate about research, human‑centered design, and using insights to influence products that make a difference, we’d love to connect.

Main Objective

The Senior User Experience Researcher will be responsible for conducting user‑centered research, synthesizing data, and working with cross‑functional teams to improve our products and generate innovative design ideas.

Essential Duties and Responsibilities

• Work with UX designers, product managers, developers, and business stakeholders to prioritize research opportunities in a fast‑paced, rapidly changing environment.
• Create long‑term research plans, defining and tracking user experience goals.
• Deliver strategic research with significant business impact.
• Design and conduct early stage design and product definition activities, including research, interviews, personas, workshops, and focus groups.
• Contribute to building the UX research process, from participant recruiting, screening, scheduling and writing usability test plans.
• Perform the role of validating design concepts and product ideas with customers and gathering actionable feedback on user needs and usability.
• Participate in collaborative sessions with UX designers to translate research results into personas, prototypes, usage scenarios, and workflows.
• Establish research strategies and conduct studies using a variety of qualitative and quantitative methods.
• Communicate research findings to assorted audiences through written reports and oral presentations.
• Bring new UX Research skills and experiences to the organization.
• As a Senior UX Researcher, demonstrate leadership in all the above points.

Education and Experience

• Bachelor of Science degree in Psychology, Cognitive Science, Human Factors, Human‑Computer Interaction, Human‑Centered Design, or similar required
• Masters or Ph.D. degree in Cognitive or Experimental Psychology, Human Computer Interaction a plus
• 5+ years of conducting user research executing a variety of user studies required
• Experience with user testing, prototype/concept testing, observation and analysis, story mapping, wireframes, and journey mapping required
• Experience with designing, conducting, and analyzing all kinds of user data required
• Experience working in the medical industry a plus
• Experience working in an Agile environment a plus

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Job Details

Date: Sep 4, 2026

Requisition ID: 67523

Salary Range:

Job title: Sr. User Experience Researcher

Communications & Marketing

Location: Naples, FL, US, 34108

Nearest Major Market: Naples

Job Segment: User Experience, Medical Device, Product Development, Research, Technology, Healthcare