Sr Unified Network Engineer - Cisco Unified Communications

Community Health Network; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Job summary

Community Health Network is seeking a Sr Unified Network Engineer to join the Unified Network Engineering team in Indianapolis. This role will involve managing Cisco network systems and Unified Communications platforms while ensuring high-quality support and upgrades.

The ideal candidate will have at least five years of relevant experience and a Bachelor's degree in communications technology. Essential skills include troubleshooting, networking principles, and natural leadership ability.

Qualifications

• Five years or more experience in Networking and Unified Communications required.
• Must obtain Cisco Unified Communications Certification or CCNA within 18 months of hire.
• Ability to handle multiple tasks competently.

Responsibilities

• Manage and support Cisco network systems and communications platforms.
• Install, troubleshoot, repair, and upgrade network and telephony devices.
• Mentor Engineers and Analysts.

Skills

Troubleshooting skills

Networking principles

Leadership skills

Cisco Unified Communications systems

Microsoft Desktop and Server operating systems

Education

Bachelor’s Degree in communications technology

High School Diploma or GED

Tools

Cisco switching/routing technologies

Cisco Unified Communications platforms

Job description

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

As a member of the Unified Network Engineering team, provides management, support and participates in upgrade activities for Cisco network systems and Cisco Unified Communications platforms. A Sr Unified Network Engineer may begin to specialize in either network or UC systems but continues to support all systems and platforms. Installs, troubleshoots, repairs, upgrades and maintains network, telephony and conferencing devices and systems. Participates in enterprise design and future planning sessions with Network and Unified Communications Architects. Interacts with vendors on support cases. Mentors Engineers and Analysts. This role requires participation in on-call rotation and traveling to various CHNw sites.

Exceptional Skills and Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree or higher in communications technology or its equivalent preferred.
• Five (5) years or more years’ experience in Networking, Unified Communications and related technologies required.
• Must obtain Cisco Unified Communications Certification or Cisco Certified Network Associate within 18 months of hire.
• Excellent trouble shooting skills and a commitment to excellence.
• Firm understanding of Microsoft Desktop and Server operating systems.
• Firm understanding of networking principles to include functional understanding of TCP/IP, IP sub-netting, VLANs, Ethernet, DHCP, DNS, SIP and QoS.
• Solid understanding and experience with Cisco Unified Communications systems like CUCM, SME, UCCE/UCCX, IM&P, Unity, Webex, CUBE.
• Solid understanding and experience with cisco switching/routing technologies and systems like switches, routers, IOS, VTP, STP, Ether channel, EIGRP, OSPF, HSRP.
• Understanding of virtual server environments.
• Natural leadership skills, enjoys helping others sharpen and expand their skill sets.
• Ability to handle multiple tasks competently.