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Vantage West Credit Union seeks a Treasury Management Specialist to grow revenue and deepen member relationships through strategic treasury management expansion. You will partner with Commercial sales and Retail teams to drive fee income and optimize cash flow, fraud prevention, and payment processing solutions.
The role requires leadership in treasury management, support across audits, and strong relationship skills to serve business members and internal teams.
As the organization's Treasury Management Specialist, this role drives revenue growth and deepens member engagement through the end-to-end strategic expansion of commercial business portfolios. Responsible for developing, managing, and expanding treasury management relationships with business members. This individual will be the subject matter expert in treasury management, providing support to both Members and internal team members. This individual partners closely with the Commercial sales team and Retail teams to drive fee income growth and deepen member relationships through identifying opportunities to improve cash flow, fraud prevention, and payment processing through treasury management solutions. Additionally, this position provides critical operational support to commercial members and internal retail teams.. Provides support in audits and annual reviews.
Salary range is $76,044.00 - $99,807.75/annually. Job Grade, E23. Final salary is dependent on candidate's experience and qualifications.
This job requires they stand or sit for the majority of time. Infrequent lifting up to 25 lbs. may be required.
Must comply with all policies and procedures, including the Bank Secrecy Act and SAFE Act.
1. Responsible for the overall management and development of the cash management suite of products, to include working with internal and external partners to implement new products that keep us competitive in the financial industry.
2. Proactively identify and prospect for commercial members to cross-sell treasury services. Create tailor made treasury management proposals and provide product demos in effort to grow the commercial treasury management portfolio.
3. Attends on-site visits to business members to assist in the sales process and provides ongoing support as needed (via phone or face to face). Lead the end-to-end technical onboarding and implementation configuration for complex client suites (e.g. ACH origination, Remote Deposit Capture, Positive Pay).
4. Leverage treasury management product knowledge to recommend and promote appropriate treasury management solutions to portfolio and branch Members while working within the risk parameters that protect the credit union.
5. Coordinate treasury management product and process reviews with Compliance, Operations, Information Security, and applicable vendors. Identify control, service, or regulatory concerns; document findings; and recommend corrective actions, process improvements, or product enhancements
6. Serve as the organization's primary treasury management subject-matter resource by developing and delivering product, process, risk, and implementation training for Commercial, Retail, Operations, and other applicable employees. Evaluate recurring questions and service trends to identify additional training or resource needs.
7. Resolve complex or escalated treasury management service and implementation issues by identifying root causes, coordinating resolution across internal teams or vendors, and communicating status and outcomes to affected members and stakeholders. Identify risk indicators and appropriate relationship-expansion opportunities and route matters outside the role's authority to the applicable owner.
8. Works with department staff to ensure that internal documentation such as procedures and internal guides are updated and easily searchable for retail staff.
9. Works with other departments throughout the organization to handle moderately complex business member issues related to operations.
10. Performs other duties as assigned.
At Vantage West, we pride ourselves on fostering a vibrant learning environment where curiosity and growth are at the heart of everything we do. Together, we are not just building a successful company; we are cultivating a community where everyone can thrive.
Equal Opportunity Employer Veterans Disabled
Equal Opportunity Employer
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