Sr. Training & Education Coordinator

Seattle Parks and Recreation; Seattle (WA); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation & sick leave

Job summary

Seattle Parks and Recreation is seeking a Sr. Training & Education Coordinator to design, coordinate, and deliver department-wide training programs.

You will lead needs assessments, develop supervisor curricula, and manage learning initiatives to advance equity and social justice within the workforce. In this role, you will administer the Cornerstone LMS, track outcomes, analyze data, and provide coaching to managers and staff.

Qualifications

• Requires three (3) years professional experience in adult training/education administration, training project management, and/or educational consulting.
• Bachelor's Degree in Education, Social Science, Business or Public Administration, or a related field.
• Other combinations of education, training and experience will be evaluated on an individual basis for comparability, subject to qualifications audit by SHR.

Responsibilities

• Lead the design, coordination, and delivery of training across the department.
• Conduct needs assessments and data analysis to determine organizational training priorities.
• Develop and manage supervisor training curriculum, guides, and materials.
• Administer Cornerstone LMS including creation of courses, sessions, rosters, reporting, and data tracking.
• Oversee department-wide professional development programs.

Skills

Adult training design & delivery

Training program project management

Interpersonal communication

Education

Bachelor's Degree in Education, Social Science, Business or Public Administration

Tools

Cornerstone LMS

Job description

About The Department

Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.

Position Description

Seattle Parks and Recreation is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value. Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. SPR’s Human Resources Division has a mission to provide expert support in attracting, developing, and retaining a quality workforce where our greatest asset – our People – serve, succeed, and thrive. We are now seeking a Sr. Training & Education Coordinator to assist in developing and delivering training to our staff and management.

Job Responsibilities

Functional Job Areas

• Learning & Development Strategy
• Lead the design, coordination, and delivery of training across the department.
• Conduct needs assessments and data analysis to determine organizational training priorities.
• Apply adult learning principles across various formats (e-learning, instructor-led training, and presentations).
• Develop and manage supervisor training curriculum, guides, and materials.
• Facilitate in-person and virtual training sessions
• Program Management & Training Operations
• Manage multiple training programs including onboarding academies, mentorship curriculum, and back to basics for employees and supervisors.
• Coordinate and maintain division-specific onboarding workflows, procedures, and guidelines.
• Lead division training personnel and serve as SME for managers and divisional leaders.
• Oversee department-wide professional development programs (communication, leadership, career development, RSJ, safety, job-specific skills, etc.).
• Race & Social Justice, Equity, and Engagement
• Develop and facilitate RSJ-related training in partnership with the Equity & Engagement Unit and the RSJ Change Team.
• Provide consulting and coaching to teams to support equitable learning practices.
• Ensure training programs incorporate equity-centered approaches and support SPR’s commitment to dismantling disparities.
• Learning Technology & Data Management
• Administer SPR’s Learning Management System (Cornerstone) including creation of courses, sessions, rosters, reporting, and data tracking.
• Analyze training data; translate findings into performance metrics and recommendations.
• Troubleshoot technical issues related to training delivery or learning platforms.
• Employee Program Support
• Plan and promote wellness activities such as health fairs, challenges, and wellness competitions.
• Conduct health-related workshops and seminars in partnership with Benefits and Leaves.
• Support a safe and healthy work environment and contribute to employee-centered initiatives.
• Help sustain a positive new-employee experience through onboarding and continuous development opportunities.

Qualifications

Requires three (3) years professional experience in adult training/education administration, training project management, and/or educational consulting, AND a Bachelor's Degree in Education, Social Science, Business or Public Administration, or a related field (Other combinations of education, training and experience will be evaluated on an individual basis for comparability, subject to qualifications audit by SHR).

Additionally, Successful Candidates Will Demonstrate In Their Application Package

• Demonstrated commitment to leading with racial equity.
• An understanding of the complexity of issues that impact public spaces.
• Demonstrated ability to train a diverse group of people and demonstrated experience in designing and implementing adult training or education courses.
• Ability to work with individuals with varying capabilities.
• Ability to problem-solve and trouble shoot technical issues independently.
• Strong written, verbal, and interpersonal communication skills with the ability to communicate with staff tactfully and effectively.
• Ability to maintain confidentiality.
• Ability to translate data and results into performance metrics.
• Experience and comfort in supporting a cross-functional team.
• Ability to learn new information quickly and independently.
• Ability to set-up and take down tables and chairs for training

Licensing/Certification

Current State of Washington driver's license or evidence of equivalent mobility. This position will be required to travel independently between several locations within the city.

Additional Information

We recognize that artificial intelligence (AI) tools, such as chatbots, automated response generators, or language models, can be helpful during the job search process. If you choose to use them, please carefully review all materials before submission to ensure accuracy, as you will be required to affirm that your responses are true and correct during the application process. Submitting inaccurate or misleading information may result in disqualification. Please also note that relying on AI to complete text-based supplemental questions or during interviews may not accurately represent your skills and experiences, which are critical to applicant success. In some cases, you may be instructed not to use AI tools during the selection process. Learn more about the City of Seattle AI Policy here.

Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.

This position is classified as a Training & Education Coordinator, Sr. The full salary range for this position is $47.39 - $55.19 per hour.

All positions at Seattle Parks and Recreation are exposed to community members who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working directly or indirectly with clients and each other.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits

SPR's Core Competencies

• Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions, decision-making and promoting high quality standards.
• Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity.
• Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information.
• Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City.
• Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.