Senior Trainer

AutoNation; Colorado; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation and 401k matching

Health, dental, and vision insurance

Associate purchase and discount programs

Job summary

AutoNation is seeking a Senior Trainer to ensure associates excel in service delivery. This role involves facilitating engaging training for both in-person and virtual sessions, focusing on operational and leadership skills.

Responsibilities include training delivery, performance assessment, and logistical coordination for training events. A Bachelor’s degree is required along with strong presentation skills and the ability to travel up to 50% of the time. The ideal candidate will flourish in a supportive, collaborative environment.

Qualifications

• Proven experience in delivering training sessions.
• Willingness to travel periodically up to 50%.

Responsibilities

• Facilitate in-person training sessions at designated learning hubs.
• Conduct virtual training sessions using appropriate platforms.
• Assess associate performance and comprehension during training sessions.

Skills

Strong presentation and facilitation skills

Excellent communication and interpersonal skills

Proficiency in virtual training platforms

Adaptability and flexibility

Education

Bachelor’s degree in education, business administration, or relative work experience

Tools

Microsoft Office Suite

Workday Learning

Job description

About The Job

As a Senior Trainer, you will play a crucial role in ensuring the proficiency and success of our associates in delivering exceptional service in the automotive industry. This position demands a versatile individual capable of facilitating both in-person and virtual training sessions. You will focus on operational and/or leadership courses tailored to associate and manager-level roles, equipping them with the necessary knowledge and skills to excel in their positions. With periodic travel to various learning hubs, you will deliver engaging training modules that align with our company's vision to “Be America’s best place to buy and service cars and trucks.”

Job Responsibilities

• Training Delivery: Facilitate in-person training sessions at designated learning hubs, ensuring an interactive and engaging learning environment.
• Conduct virtual training sessions using appropriate platforms, catering to the needs of remote associates.
• Deliver operational courses covering various aspects of automotive sales and service, including product knowledge, customer service, and operational procedures.

Evaluation And Feedback

• Assess associate performance and comprehension during training sessions through various evaluation methods, such as quizzes, role-plays, and simulations.
• Provide constructive feedback and coaching to associates to support their continuous improvement and development.

Collaboration And Communication

• Work closely with managers of training, learning and development teams, instructional design teams and operational leaders to align training initiatives with business objectives.
• Communicate effectively with associates, learning hub staff, and stakeholders to ensure seamless coordination of training activities.

Travel And Logistics

• Coordinate travel arrangements as needed for on-site training sessions at different learning hubs.
• Manage logistical aspects of training events, including scheduling, materials preparation, and venue coordination.

Required Qualifications

• Bachelor’s degree in education, business administration, or relative work experience.
• Proven experience in delivering training sessions.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.
• Excellent communication and interpersonal skills.
• Proficiency in virtual training platforms and multimedia tools (e.g., Microsoft Office Suite, Workday Learning).
• Willingness to travel periodically up to 50%.

Preferred Qualifications

• Experience delivering training within the automotive industry.
• Experience working with learning management systems (LMS) and e-learning platforms.
• Demonstrated ability to adapt training content for diverse learning styles and skill levels.
• Previous experience in a leadership or mentoring role within a training environment.
• Strong analytical skills for assessing training effectiveness and identifying areas for improvement.

Key Characteristics And Team Culture

• Positive Attitude: We believe in maintaining a positive outlook even in challenging situations.
• Exceptional Work Ethic: As a Senior Trainer, you will have the opportunity to lead and contribute ideas that drive our training initiatives forward.
• Adaptability and Flexibility: Change is constant in our industry, and we need team members who can adapt quickly to new circumstances and embrace innovation.
• Collaborative Spirit: Our team members are supportive of each other, readily offering assistance and expertise wherever needed.
• Continuous Learning and Growth Mindset: We seek individuals who are hungry to expand their knowledge and skills, as well as those who are eager to grow into future leadership roles.
• High Integrity: We expect our team members to uphold the highest ethical standards, demonstrating honesty, transparency, and accountability in all interactions.
• Relationship Building: We value team members who prioritize relationship building, fostering connections built on trust, respect, and empathy.
• Professional Maturity: We seek individuals who demonstrate professional maturity, showing composure and sound judgment in challenging situations.
• Personable: Being personable and approachable is integral to creating a positive and inclusive work environment.

Benefits And Perks

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plus maternity benefits for work-life balance
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• YouDecide discounts and offers from top providers and retailers

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.