Sr Test Manager, Professional Services

Workday, Inc. (old); Chicago (IL); Hybrid; USD 129,000 - 193,000; Full time

Job summary

Workday, Inc. in Chicago is seeking an experienced Senior Engagement Manager, Testing Services to lead end-to-end testing engagements for Workday deployments.

You will guide test strategies, plan scenarios, and coordinate across Workday consultants, Customer PMOs, and Test Leads to ensure successful deployments and an exceptional customer experience. The role requires 7+ years of project management in Workday HCM or Financials, plus 5+ years consulting.

Qualifications

• 7+ years of project management experience leading Workday HCM (including Payroll, Time, Absence) OR Workday Financials deployments.
• 5+ years of project management experience leading Workday HCM or Workday Financials deployments in a consulting or professional services setting.
• Solid background in Unit and End-to-End testing cycles in Workday deployment methodology; familiarity with test management tools.

Responsibilities

• Lead testing engagements end-to-end by guiding test strategies and plans.
• Coordinate across Workday consultants, Customer PMOs, Test Leads, and SMEs to drive deployment success.
• Deliver clear results reporting and ensure an exceptional customer experience.

Skills

Project management

Workday HCM

Workday Financials

Testing cycles

JIRA

Smartsheet

AI tools

Communication skills

Tools

JIRA

Smartsheet

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun‑drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Implementing a new HCM or Financials system is a significant transition for any company. At Workday, we realize that testing plays a significant role in ensuring the deployment’s success leading to an exceptional customer experience. Our Workday Testing Services team leads the testing workstream in our deployments helping customers meet their transformation objectives. What makes this team especially exciting is our range: we're industry‑agnostic, partnering with customers across Government, Healthcare, Higher Education, Professional & Business Services, and Diversified Industries. That variety means your work never looks the same twice — one project might be a payroll rollout for a hospital system, the next a Financials deployment for a university. You’ll build a broad, versatile skill set and grow a career that spans industries and Workday Products.

About the Role

As a Senior Engagement Manager / Engagement Manager, Testing Services, you will partner closely with our customers to ensure their configured Workday solutions meet core business requirements and operate smoothly in production. In this role, you will lead testing engagements end‑to‑end by providing guidance on test strategies, test plans, advising on scenario creation, orchestrating execution across cycles, and delivering clear results reporting. You will act as a critical bridge across project teams, collaborating directly with Workday consultants, Customer PMOs, Test Leads, and Subject Matter Experts to drive deployment success and ensure an exceptional customer experience.

VISA Sponsorship is not available for this role

Basic Qualifications (Must Haves)

Senior Engagement Manager, Testing Services 7+ years of project management experience leading Workday HCM (including Payroll, Time, Absence) OR Workday Financials deployments. 5+ years of consulting experience either as a consultant with a professional services company or as an internal consultant.

Engagement Manager, Testing Services 5+ years of project management experience leading Workday HCM (including Payroll, Time, Absence) OR Workday Financials deployments. 3+ years of consulting experience either as a consultant with a professional services company or as an internal consultant.

Other Qualifications

Solid background in Unit and End‑to‑End testing cycles in Workday's deployment methodology. Understanding of technical design documents, configurations, integrations, and data conversion. Previous background in consulting with prior experience with test management tools such as JIRA, Smartsheet, etc. Experience with and enthusiasm for leveraging generative AI tools (e.g., ChatGPT, Gemini, Claude) to accelerate delivery, synthesize information, and enhance day‑to‑day productivity. Proven experience in Healthcare, Government, Higher Ed, or other Commercial industries is strongly preferred. Good verbal, presentation, and written communication skills, with proficiency in partnering with various internal teams and customers. Ability to work across different Workday SKUs. Resourceful and adaptable; comfortable working with a variety of tools and a high degree of autonomy. Ability to travel up to 30% of the time.

Posting End Date

11/13/2026 The application deadline for this role is the same as the posting end date stated.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus, as well as annual refresh stock grants. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. Primary Location: USA.IL.Chicago Primary Location Base Pay Range: $129,000 USD - $193,400 USD Additional US Location(s) Base Pay Range: $116,600 USD - $207,200 USD Additional Considerations: If performed in Colorado, the pay range for this job is $122,800 - $184,200 USD based on min and max pay range for that role if performed in CO.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Equal Opportunity and Disability Statement

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision‑making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.