Sr Technologist-Perf/Sim/App

Caterpillar Brazil; Lafayette (IN); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Medical benefits

401(k) plans

Paid time off

Tuition reimbursement

Adoption benefits

Job summary

Caterpillar Inc. is seeking an engineering professional to monitor G3500 product performance, analyze field data, and coordinate cross-functional efforts to improve reliability and reduce warranty exposure.

You will advise dealers and customers, support CPI/PIR/PIP activities, and help drive field issue resolution across G3500 EP, G3500H, and G3500K platforms. The role emphasizes strong problem-solving, data interpretation, and clear technical communication, with travel to sites as needed and a

Qualifications

• 4-year degree in Engineering, Engineering Technology, or related technical field.
• Strong attention to detail with accuracy in data and reporting.
• Experience solving complex technical problems and communicating results clearly.
• Ability to coordinate across engineering, quality, and customer-facing teams.

Responsibilities

• Monitor product performance and field trends to identify issues and reduce warranty exposure.
• Investigate issues, analyze data, determine root cause, and support corrective actions.
• Provide guidance to dealers, customers, and internal teams on product safety and quality.
• Support training and knowledge transfer for G3500 product families.

Skills

Gas engines

Data analysis

Technical communication

Cross-functional coordination

Education

Bachelor's degree in Engineering or related field

Job description

Career Area: Engineering

Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. This position will have primary responsibility for supporting G3500 EP legacy products, G3500H, and emerging G3500K product support activities. The role will focus on product health monitoring, field issue resolution, CPI/PIR/PIP/PSP support, technical problem solving, and cross-functional coordination to improve product reliability, customer satisfaction, and warranty exposure.

What you will do

• Monitor G3500 product performance and field trends to identify emerging issues, support customer satisfaction, and reduce warranty exposure.
• Investigate product issues, analyze field data, identify root cause, and support development and validation of corrective actions.
• Support CPI, PIR, PIP, and PSP activities related to G3500 EP, G3500H, and G3500K field performance concerns.
• Provide technical guidance to dealers, customers, engineering teams, quality teams, and other Caterpillar organizations.
• Support G3500K product improvement activities, including issue investigation, stakeholder alignment, and training coordination.
• Assist with New Product Introduction support by providing field issue input, product support feedback, and serviceability recommendations.
• Analyze warranty claims, DSN activity, CPI/PIR/PIP data, customer feedback, and field reports to identify trends and recommend actions.
• Develop and support technical communications, service information, issue summaries, and field support plans.
• Coordinate cross-functional issue resolution with engineering, platform, quality, performance, manufacturing, marketing, and dealer support teams.
• Participate in dealer and customer engagements to support technical discussions, field issue reviews, and urgent product concerns.
• Support internal technical training and knowledge transfer activities for G3500 products.
• Communicate technical information clearly and concisely to technical and non-technical stakeholders.
• Provide support and guidance to less experienced engineers, technologists, analysts, and service personnel as needed.
• Travel to customer, dealer, supplier, or Caterpillar sites pending business need.

Degree Requirements 4-year degree in Engineering, Engineering Technology, or related technical field.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Extensive Experience: Evaluates and makes contributions to best practices. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy. Implements a variety of cross-checking approaches and mechanisms. Demonstrates expertise in quality assurance tools, techniques, and standards. Employs techniques for motivating employees to meet or exceed accuracy goals.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Extensive Experience: Ensures capture of lessons to be learned from a problem-solving effort. Organizes potential problem solvers and leads problem resolution efforts. Uses varying problem-solving approaches and techniques as appropriate. Contributes to standard practices for problem-solving approaches, tools, and processes. Analyzes and synthesizes information and devises alternative resolution strategies. Develops successful resolutions to critical or wide-impact problems.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Extensive Experience: Seeks discrepancies and inconsistencies in available information; explains variances. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Identifies many possible causes for a problem based on prior experience and current research. Quantifies the costs, benefits, risks and chances for success before recommending a course of action. Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation.

Top Candidates will also have:

• Advanced understanding of large gas engine products, especially G3500 EP, G3500H, and/or G3500 platforms.
• Strong data analysis and technical problem-solving skills.
• Ability to interpret field data, warranty information, DSN activity, and customer feedback.
• Strong communication skills with the ability to summarize complex technical information clearly.
• Strong personal initiative, ownership, and independent technical judgment.
• Ability to work effectively across engineering, quality, product support, dealers, and customer-facing teams.
• Experience supporting CPI, PIR, PIP, PSP, or similar product improvement processes.
• Familiarity with Caterpillar systems and processes such as DSN, CPI, PIR, PIP, PSP, warranty systems, service publications, and field support processes.
• Product troubleshooting experience in customer, dealer, lab, or field environments.
• Ability to manage multiple priorities across legacy product support and emerging product needs.
• Demontrated ability to support training, knowledge transfer, and technical communication activities.

Additional Information

This position may require less than 10% travel.

Pay Range

Pay Range: $112,710.00 - $169,060.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates: August 19, 2026 - August 23, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work.

We make sure our employees feel continuously challenged while also supported.

We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution.

We hire smart, friendly people and it shows in our culture.

There’s more to work at Caterpillar than just the work itself.