Sr. Technician, Quality

WestRock Company; Mebane (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Sr. Technician in Quality, where you will play a crucial role in ensuring product excellence and compliance with industry standards. This position offers the opportunity to lead quality initiatives, conduct audits, and work with Lean/Six Sigma methodologies. You will be part of a dynamic team focused on innovation and sustainability in packaging solutions, all while enjoying comprehensive benefits and a supportive work environment. If you thrive in a fast-paced setting and are passionate about quality management, this role is perfect for you.

Benefits

Medical benefits

Dental benefits

Vision benefits

401K with company match

Paid Time Off

Paid Holidays

Tuition Assistance

Comprehensive training

Long-Term Disability

Short-Term Disability

Qualifications

• Experience with internal audits, batch record review, and CAPA.
• Ability to work in a demanding, time-pressured environment.

Responsibilities

• Assist with developing and managing the quality management system.
• Lead internal audits and provide summary reports on findings.
• Conduct training sessions and develop skill sets for associates.

Skills

Lean / Six Sigma principles

ISO9001:2000

cGMP

food safety

HACCP

data analysis

report writing

communication skills

Tools

MS Office

MiniTab

Infinity IQS

Job description

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Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward.

General Information

• Job ID: ATR51197
• Posting Job Title: Sr. Technician, Quality
• Locations: NC Mebane
• Employment Type: Full Time
• Date Posted: 02-May-2025
• Relocation Support: No

Hiring Immediately - Full Time

Sr. Technician, Quality - Mebane, NC (Dayshift)

What We Offer

• Medical, Dental, and Vision benefits available immediately
• 401K with company match
• 80 hours of Paid Time Off and 11 Paid Holidays
• Other benefits such as company paid Long-Term & Short-Term Disability, Tuition Assistance, and more
• Comprehensive training with numerous learning and development opportunities
• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.

The Opportunity

• The Quality Team Lead will assist with developing, implementing, and managing the effective use of the quality management system. Execute provided direction to the third shift quality associates, demonstrate active leadership, work on assigned tasks and projects as assigned. Ensure the success of new business by supporting the quality management system.
• Provide feedback to upper management and input for third shift annual appraisals.
• Participate and lead internal audits and provide written summary reports on findings.
• Make decisions on quality problems related to product, process, and procedures.
• Support the Corrective and Preventive Action (CAPA) system by submitting and resolving issues, responding to customer complaints, and evaluating rejected materials.
• Involve actively in projects using Lean / Six Sigma tools related to quality, customer satisfaction, and key objectives.
• Assist in compiling monthly quality performance metrics, trends, and reports.
• Have knowledge of Quality roles and assist or backfill as needed.
• Conduct training sessions and develop skill sets for associates.
• Support supplier qualifications as assigned.
• Manage product trials, raw material evaluations, tests, data gathering, and technical report writing, helping develop work instructions, test methods, and procedures.

What You Need To Succeed

• Ability to work in a demanding, time-pressured environment with tight deadlines.
• Working knowledge of Lean / Six Sigma principles.
• Experience with ISO9001:2000, cGMP, food safety, and HACCP.
• Experience with internal audits, batch record review, lab testing, AQL sampling/inspection methods, SPC, specifications, and CAPA.
• Strong written, verbal, and electronic communication skills, including training, data analysis, and report writing.
• Good computer skills with MS Office, MiniTab, understanding of Infinity IQS, and sharing technology with others.
• Ability to handle multiple tasks in a high-energy environment while maintaining focus on objectives.
• Leadership skills to direct and lead QA associates, interact effectively with peers and supervision, and manage shift handoffs.
• Limited travel may be required.
• Ability to work effectively from home if needed.

Candidates must undergo a drug screening after receiving a conditional job offer, before starting employment.

Smurfit Westrock is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.