Sr Technician, GIS

American Water Co.; Northern (KY); Hybrid; USD 45,000 - 70,000; Full time

Job summary

American Water is seeking a GIS professional to gather, maintain, and analyze GIS data, create maps, and support asset management through a CMMS integration.

The role emphasizes field-verified asset location, data QA/QC, and producing reports for decision-makers. Requires an associate degree and at least 1 year of GIS experience; DoD background check may be required.

Qualifications

• Associate degree or equivalent coursework in GIS, geography, planning, or related field.
• Minimum 1 year experience with GIS; utility experience preferred.
• Willingness to travel ~5% and ability to work indoors/outdoors in varying weather.
• Background check to access a DoD installation may be required.

Responsibilities

• Operate GIS to create and update maps for internal/external use using ESRI software.
• Convert field-collected data into GIS database with accurate spatial locations.
• Maintain GIS attribute tables and ensure data consistency with standards.
• Generate reports and GIS exports to support business needs.
• Support CMMS through GIS-centric configuration and staff training.
• Coordinate with operations staff to document capital improvement projects in GIS.

Skills

Detail oriented

Time management

Communication skills

Problem solving

Team coordination

Independent worker

Education

Associate degree

Tools

ArcGIS Pro

GPS

CAD

SQL

Excel / Spreadsheets

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

In September 2008, under the Department of Defense’s Utility Privatization Program, American Water was awarded ownership and a 50-year contract for the operations and maintenance of the water and wastewater distribution and collection systems and treatment facilities at Fort Johnson in Leesville, Louisiana. Our responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long term operations and maintenance. The potable water distribution system consists of ground water supply, treatment, storage, and piping. There are twelve active wells supplying water through a network of 100 miles of pipe and being stored in 14 elevated and ground tanks with a combined capacity of 7 million gallons. The wastewater collection system includes two wastewater treatment plants with a capacity of 1.4 and 3.8 million gallons per day (MGD) both serviced by 82 miles of pipe. The water and wastewater systems at Fort Johnson serve a population of just under 20,000.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Responsible for gathering, producing, maintaining, analyzing, and reporting of Geographic Information System (GIS) data; preparing and updating maps and exhibits with GIS data sets; and using GIS data, applications, and tools to identify and solve problems for the engineering and operations staff. Utilize GPS to locate and field verify assets. Support asset management through a GIS-centric Computer Maintenance Management System (CMMS).

Key Accountabilities

• Operate computer workstation to create and update maps for internal and external use utilizing latest ESRI software.
• Convert data collected from field operations into GIS database with proper and accurate spatial location.
• Maintain GIS attribute tables from data collected through various sources
• Assure data consistency with company-wide standards and practices for data conversion and data maintenance in order to provide asset related metrics to decision makers.
• Interface directly with capital and operations staff to confirm capital improvement projects are documented within the GIS data Coordinate with client to fulfill contractual requirements and requests.
• Perform routine data validation and QA/QC checks to ensure GIS data integrity.
• Generate reports and GIS exports to support business needs.
• Assist with creation, maintenance and utilization of GIS-centric CMMS program through routine coordination with operation staff.
• Maintain CMMS program and perform training of CMMS program to staff and employees.
• Support the asset management program as needed including GIS – CMMS configuration, updating equipment tables and customizing the user interface.
• Utilize mapping grade GPS to field verify and accurately locate assets and update GIS data accordingly.
• Configure GPS settings to collect location data within horizontal and vertical tolerance limits and post process GPS data as needed.
• Continue to develop expertise in GIS and CMMS program.
• Participate in workshops, training, or vendor presentations introducing evolving GIS technology, new products and upgrades.
• Perform other related functions to support the GIS program and other duties as needed.

Knowledge/Skills

• Detail oriented to conduct thorough analyses and evaluations, render and implement timely decisions and recommendations
• Ability to work independently and manage time across multiple projects and deadlines
• Ability to seek input/feedback and coordinate with other team members.
• Ability to problem solve and analyze data to identify problems and develop effective solutions and/or input
• Good communications skills
• Proficient in use of tablet and handheld electronic devices
• Understanding of GIS software, topology/geometric network techniques, data model formats, and data conversion practices.
• Working knowledge of GIS related software, ArcGIS Pro, desktop mapping, web mapping, GPS, and database/spreadsheet applications.
• Knowledge of CAD and related software and GIS/CADD interoperability.
• Familiarity with relational databases and working within a SQL enterprise environment.

Experience/Education

• Associate degree or equivalent course work at a technical or vocational school, in geographic information systems, geography, planning, landscape architecture, civil engineering, computer science, or a related field
• Minimum 1 year experience with GIS. Utility experience preferred.
• Monday - Friday 7:30am - 4pm
• Periodic travel approximately 5% (e.g., conferences, training, support other military installations and project etc.)
• Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions.
• In addition to American Water’s pre-employment screenings, this position requires the ability to pass a Department of Defense background check for access to the military installation.

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.