Sr Technical Program Manager, Marketing Programs

Happen Bank, N.A.; San Francisco (CA); Hybrid; USD 156.000 - 183.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

401(k) match

Wellness programs

Flexible time off

Parental leave up to 16 weeks

Zusammenfassung

Happen Bank is seeking a Sr Technical Program Manager to drive planning and execution of cross-functional Marketing and Technology initiatives in the San Francisco area. You will manage a portfolio of programs, align stakeholders, and ensure measurable business outcomes from strategy through launch.

You will partner with Marketing, Product, Technology, Risk and vendors, leading planning, execution, and reporting while driving delivery and continuous improvement in delivery practices.

Qualifikationen

• 6+ years of technical program management experience in a tech organization.
• Bachelor's degree or higher or equivalent experience.
• Experience managing large-scale technical programs with dependencies, risks, resources, and milestones.
• Strong understanding of project and program management methodologies, including change management.
• Excellent organizational, prioritization, and problem-solving skills in a fast-paced environment.
• Strong communication and stakeholder management skills across Technology, Product, Marketing and Risk.
• Hands-on experience using AI tools to accelerate planning, risk identification, reporting, and problem-solving.

Aufgaben

• Manage a portfolio of strategic Marketing and Tech initiatives from ideation to launch.
• Lead cross-functional programs ensuring delivery aligns with objectives, timelines, and budgets.
• Partner with stakeholders across Technology, Product, Marketing, Business, and Risk to define requirements and priorities.
• Develop and maintain comprehensive project plans with milestones, dependencies, and delivery timelines.
• Establish program dashboards, reporting, and performance metrics for visibility into progress and risks.
• Drive cross-functional coordination and decision-making; facilitate sessions and maintain clear communication.
• Prepare and present program updates, risks, and recommendations to executive leadership.

Kenntnisse

Program management

Cross-functional leadership

Stakeholder management

Communication skills

Analytical thinking

AI tools usage

Ausbildung

Bachelor's degree or higher

Tools

AI tools

Jobbeschreibung

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

Happen Bank is looking for a Sr Technical Program Manager to drive the planning and execution of complex, cross-functional Marketing and Technology initiatives. In this role, you'll manage a portfolio of strategic programs, align stakeholders around priorities and dependencies, and ensure initiatives deliver measurable business outcomes. You'll partner closely with Marketing, Product, Technology, Risk, and external vendors to translate business objectives into actionable plans, navigate complex challenges, and drive successful delivery from strategy through launch.

What You'll Do

• Manage a portfolio of strategic Marketing and Technology initiatives, supporting planning and prioritization in alignment with Happen Bank's Product Development Life Cycle
• Lead complex, cross-functional programs from ideation and strategy through planning, execution, and launch, ensuring delivery aligns with business objectives, timelines, and budgets
• Partner with stakeholders across Technology, Product, Marketing, Business, and Risk to define requirements, establish priorities, and align teams around program goals and expected outcomes
• Develop and maintain comprehensive project plans, including milestones, resources, dependencies, critical paths, and delivery timelines, proactively identifying risks and resolving obstacles
• Establish program dashboards, reporting, and performance metrics that provide visibility into progress, risks, dependencies, and delivery outcomes
• Drive cross-functional coordination and decision-making, facilitating working sessions, resolving issues, and maintaining clear communication and accountability across stakeholders
• Prepare and present program updates, risks, tradeoffs, and recommendations to executive leadership, escalating critical issues and decisions as appropriate
• Provide technical program leadership and guidance to project teams and stakeholders, partnering with platform vendors and cross-functional leaders to manage change, strengthen delivery practices, and ensure program commitments are met

About You

• 6+ years of technical program management experience within a technology organization, including leading complex, cross-functional initiatives
• Bachelor's degree or higher, or equivalent combination of education and experience
• Demonstrated experience managing large-scale technical programs and projects from planning through implementation, including dependencies, risks, resources, and delivery milestones
• Strong understanding of project and program management methodologies, including process improvement and change management
• Excellent organizational, prioritization, and problem-solving skills with the ability to manage multiple initiatives in a fast-paced, evolving environment
• Strong communication, relationship-building, and stakeholder management skills, with the ability to influence and align partners across Technology, Product, Marketing, Business, and Risk
• Proven ability to independently drive execution, anticipate challenges, resolve complex issues, and deliver measurable business outcomes
• Strong analytical judgment with the ability to evaluate tradeoffs, communicate risks, and provide clear recommendations to senior and executive stakeholders
• You have hands-on experience using AI tools to accelerate program planning, risk identification, reporting, and problem-solving, and you're comfortable sharing effective approaches with colleagues while applying sound judgment around accuracy, data sensitivity, and where human oversight remains essential

Nice to Have

• Experience with Agile and Scaled Agile delivery methodologies

Educational or Professional Background

• Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or a related technical discipline

Work Location

San Francisco The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Time Zone Requirements

Local hours (PT) While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements

As needed travel to Happen Bank offices and/or other locations, as needed.

Compensation

The target base salary range for this position is 156,000-183,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We're creating new financial services solutions based on fairness, simplicity, and heart, and we treat our employees the same way.

Benefits

We offer a competitive benefits package that includes medical, dentaland vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

Employment and Equality

Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace.

Discrimination Statement

We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics.

Accommodations

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].

Notice on AI Tool Use

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process. You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out. During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment. We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure. We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.

Repetition of purpose

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

Additional Information

#LI-Hybrid #LI-HB1

Contact

To learn more visit us at happen.com Please review Happen Bank Work-related Privacy Disclosure.