Sr Technical Program Manager, GO-AI

Amazon; North Reading (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and parental leave options

401(k) plan

Job summary

Amazon Robotics GO-AI seeks a Senior Technical Program Manager to accelerate AI-driven robotic solutions across Amazon Robotics. You will partner with product, science, software, data, and operations teams to define and scale complex cross-functional programs, from conception through deployment and continuous improvement.

You will own program strategy, build scalable processes, and communicate clearly to senior leadership.

Qualifications

• 6+ years of technical product or program management experience.
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk management.
• Bachelor's degree in engineering, computer science or equivalent.
• Experience defining technical requirements and partnering with engineering teams to deliver scalable technical solutions.
• Excellent verbal and written communication skills.
• Demonstrated ability to drive clarity and define program structure in ambiguous domains.

Responsibilities

• Partner with other Amazon teams to understand AI automation-based use cases, evaluate partnership opportunities, and define GO-AI's technical and operational plans to support them.
• Build trusted partnerships with business and technical teams, serving as the primary GO-AI partner throughout the program lifecycle.
• Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
• Partner with GO-AI Software, Science, Data, and BI Engineering teams to identify capability gaps, prioritize features, and influence long-term platform roadmaps.
• Define success metrics, monitor program health, and use data to drive decisions, identify risks, and evaluate trade-offs.
• Drive senior leadership reviews through clear written and verbal communication of program strategy, risks, trade-offs, and recommendations.
• Drive process simplification by eliminating inefficiencies and building scalable mechanisms.

Skills

Technical program management

Project management

Engineering background

Communication skills

Education

Bachelor's degree in engineering, CS or equivalent

Job description

Description

Amazon Robotics (AR) is at the forefront of applying state-of-the-art artificial intelligence to solve real-world challenges at unprecedented scale. Our fulfilment centers handle more individual items than any company in the world, combining computer vision, mobile robots, advanced end-of-arm tooling, high-degree-of-freedom movement, and state-of-the-art AI. We collaborate with teams across Amazon worldwide to conceive, develop, prototype, and deploy intelligent robotic systems that push the boundaries of industrial automation.

Within Amazon Robotics, the Global Operations – Artificial Intelligence (GO-AI) organization enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions. We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to state-of-the-art foundation model solutions. GO-AI's Technology & Development team is a cross-functional organization of Software Development Engineers, Technical Program Managers, Program Managers, and Business Intelligence Engineers responsible for GO-AI's technical strategy, platform capabilities, and delivery.

As a Senior Technical Program Manager on GO-AI's Technology & Development team, you will partner with product, science, software engineering, data engineering, operations, and other Amazon Robotics teams to accelerate the evaluation, deployment, and scaling of AI solutions across Amazon Robotics. You will own complex, cross-functional programs spanning solution definition, experimentation, operational readiness, deployment, and continuous improvement. Success in this role requires balancing technical depth with strong program ownership.

This is a rare opportunity to work with a team building AI systems that operate at Amazon scale while solving novel technical challenges in computer vision, natural language processing, and human-AI collaboration. You'll collaborate with world-class scientists, engineers, and operations teams to deploy state-of-the-art research into production systems that deliver real-world impact at global scale.

Key job responsibilities

• Partner with other Amazon teams to understand AI automation-based use cases, evaluate partnership opportunities, and define GO-AI's technical and operational plans to support them.
• Build trusted partnerships with business and technical teams, serving as the primary GO-AI partner throughout the program lifecycle.
• Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
• Partner with GO-AI Software, Science, Data, and Business Intelligence Engineering teams to identify capability gaps, prioritize features, and influence long-term platform roadmaps.
• Define success metrics, monitor program health, and use data to drive decisions, identify risks, and evaluate trade-offs.
• Drive senior leadership reviews through clear written and verbal communication of program strategy, risks, trade-offs, and recommendations.
• Drive process simplification by eliminating inefficiencies and building scalable mechanisms.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

Within Amazon Robotics, the Global Operations - Artificial Intelligence (GO-AI) team enables Amazon to accelerate and scale the next generation of AI-powered robotic solutions. We're transforming how complex visual reasoning tasks are performed across Amazon's robotics operations, moving from traditional manual data annotation processes to state-of-the-art foundation model solutions.

Basic Qualifications

• 6+ years of technical product or program management experience
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Bachelor's degree in engineering, computer science or equivalent
• Experience defining technical requirements and partnering with engineering teams to deliver scalable technical solutions.
• Demonstrated ability to drive clarity and define program structure in ambiguous domains.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with computer vision, human-in-the-loop systems, or model evaluation and deployment.
• Experience influencing product or platform roadmaps across multiple engineering teams.
• Track record of coaching and mentoring other Technical Program Managers.
• Familiarity with robotics, fulfilment operations or large-scale annotation/labelling workflows.
• Experience working with applied science teams and foundation model technologies.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.