Sr. Technical Program Manager, Frontier AI Assets (FAI)

Amazon; Bellevue (WA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC seeks a Sr. Technical Program Manager for the Frontier AI Assets (FAI) team in Bellevue, WA. You will define program strategy, streamline cross-team processes, and lead development from design through delivery.

You’ll coordinate with science and engineering teams, report to senior leadership, and drive high‑quality data and tooling solutions. You will collaborate with expert contributors and cross partner teams, manage risks, and communicate status and trade‑offs to

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• The Sr. Technical Program Manager will interact with expert contributors, creators, cross partner teams, tooling owners - multiple stakeholders and leadership to deliver complex projects and programs. You will anticipate bottlenecks in the expert program workflow, provide escalation management, make trade‑off decisions, and balance business needs versus technical constraints.
• Successful candidates will have technical skills to design and implement process and tooling solutions. Successful candidates will also have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of quality assessments for data, and will successfully represent technical requirements to senior leadership. Your technical expertise and operational excellence will influence the team's decisions and drive robust solutions for expert data collection. They are responsible for bridging experts, technology, process and operations to achieve the right results.
• A day in the life
• Collaborate with internal partners to understand their business priorities, communicate outcomes and define roadmaps.
• Define metrics and performance indicators and establish mechanisms to drive them.
• Dive deep into anecdotes and data to find patterns and root causes of problems.
• Dive deep into science, technology and process to identify problems and create solutions. Advocate for improvements to systems and processes that will benefit our teams / stakeholders and business partners.

Skills

Technical PM experience

Engineering collaboration

Program management

Cross-functional leadership

Job description

Description

Amazon's Frontier AI Assets (FAI) team works to improve the quality of data used to develop and evaluate AI models. We draw on subject-matter expertise from a range of sources to help assess and improve the data that supports our AI work. The program requires coordination across multiple teams, effective dependency management, and continuous process improvement to deliver high-quality results.

Description

Amazon's Frontier AI Assets (FAI) team works to improve the quality of data used to develop and evaluate AI models. We draw on subject-matter expertise from a range of sources to help assess and improve the data that supports our AI work. The program requires coordination across multiple teams, effective dependency management, and continuous process improvement to deliver high-quality results.

This TPM role's scope includes defining program strategy, streamlining processes across teams, and leading cross-functional development teams from design through delivery. You will be accountable for researching relevant industry trends, identifying gaps in current processes, and communicating your vision for improvements to senior leaders. You will work closely with science and engineering teams to support high-quality outcomes. This position involves regular communication with senior management on status, risks and change control. Success requires strong verbal and written communication. Cross-team coordination, project and program management and executive presentation skills are essential.

Key job responsibilities

The Sr. Technical Program Manager will interact with expert contributors, creators, cross partner teams, tooling owners - multiple stakeholders and leadership to deliver complex projects and programs. You will anticipate bottlenecks in the expert program workflow, provide escalation management, make trade‑off decisions, and balance business needs versus technical constraints.

Successful candidates will have technical skills to design and implement process and tooling solutions. Successful candidates will also have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of quality assessments for data, and will successfully represent technical requirements to senior leadership. Your technical expertise and operational excellence will influence the team's decisions and drive robust solutions for expert data collection. They are responsible for bridging experts, technology, process and operations to achieve the right results.

A day in the life

• Collaborate with internal partners to understand their business priorities, communicate outcomes and define roadmaps.
• Define metrics and performance indicators and establish mechanisms to drive them.
• Dive deep into anecdotes and data to find patterns and root causes of problems.
• Dive deep into science, technology and process to identify problems and create solutions. Advocate for improvements to systems and processes that will benefit our teams / stakeholders and business partners.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 148,700.00 - 201,200.00 USD annually

USA, WA, BELLEVUE - 148,700.00 - 201,200.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10542346