Sr. Technical Program Manager, Alexa Daily Essentials

Amazon Inc.; Sunnyvale (CA); On-site; USD 171,000 - 231,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Sunnyvale, California, is seeking a Senior Technical Program Manager to lead complex Alexa experiences across Food, Calendar, and News. You will partner with engineering teams to ensure perfomant, high-quality delivery and scalable processes in a fast-paced environment.

The role emphasizes collaboration, learning new AI concepts, and driving impactful decisions. The position offers exposure to state-of-the-art LLM and Generative AI models, and requires strong program

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management with software engineering teams.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Define and deliver critical program for Alexa+.
• Establish mechanisms necessary for delivery and management.
• Influence and drive technical decisions.
• Assess and mitigate risks, handle escalations, and provide concise and transparent updates to stakeholders at all levels.
• Dive deep to understand complex problems and break them down into small pieces with straight forward solutions.
• Mentor individuals in the community on advanced technical issues, and help them grow their careers.

Skills

Technical PM

Engineering collaboration

Software development

Cross-functional leadership

Release management

Job description

Description

Join a pioneering team dedicated to transforming the way people use Alexa as a home productivity tool and essentials. The Alexa Food team owns Alexa recipe curation, cooking library management, and personalization of each customer's unique tastes and restrictions. Alexa News keeps customers informed about the world around them by seamlessly integrating the news they want most into their everyday lives. Alexa calendar team, keeps everyone manage there day to day activities and tasks.

We are seeking passionate individuals who thrive in dynamic environments and are eager to shape the future for our customers. As a member of our innovative team, you will play a pivotal role in crafting immersive Food, Calendar and News experiences across various devices and endpoints. Our teams work in a fast-paced environment with people who are passionate about our customers, experiences, and systems. As a member of the team, you should be able to learn new concepts quickly and feel at home in a new and constantly evolving space.

Quality will play a key role in the day-to-day management of the program. As such, the Sr. TPM will be responsible for ensuring that all of our experiences remain performant (e.g. minimal latency) and maintain our high quality bar.

You will get the opportunity to work with state-of-the-art LLM and GenerativeAI models in this role as you create delightful experiences.

Key job responsibilities

• Define and deliver critical program for Alexa+


• Establish mechanisms necessary for delivery and management


• Influence and drive technical decisions


• Assess and mitigate risks, handle escalations, and provide concise and transparent updates to stakeholders at all levels


• Dive deep to understand complex problems and break them down into small pieces with straight forward solutions


• Mentor individuals in the community on advanced technical issues, and help them grow their careers

Basic Qualifications

• 5+ years of technical product or program management experience


• 7+ years of working directly with engineering teams experience


• 3+ years of software development experience


• 5+ years of technical program management working directly with software engineering teams experience


• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience


• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules


• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 171,000.00 - 231,400.00 USD annually

USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10581021