Sr. Technical Product Manager, AI Platform - Hybrid (Charlotte)
New
Location: Charlotte, NC
Workplace Type: Hybrid
Position Type: Permanent
Sector: Technology
Skills
- Technical Product Management
- AI Platform
- LLMs
- Agentic Systems
- Platform Product Management
- AI Governance
- AWS Orchestration
- Observability
- MLOps
- Cloud-Native Architecture
Job Description
Senior Technical Product Manager, AI Platform
Location: Hybrid, based in Charlotte, NC | Type: Full Time, Exempt | Experience: 8+ years
About the Role
You'll own the roadmap for an enterprise AI platform, including the primitives, runtime, orchestration, and governance that product teams build on top of. This is platform product management, so your customers are the application teams and AI product managers who depend on what you ship.
Our client is building a shared AI platform that powers agent-driven capabilities across its product portfolio. This role sits at the center of that effort, deciding what should become a reusable platform service and what belongs in the application layer.
What You'll Do
- Define and evolve the multi-horizon roadmap for the AI platform, spanning primitives, runtime infrastructure, orchestration, governance, and release controls
- Turn platform strategy into prioritized capability requirements and delivery milestones tied to adoption and scale
- Lead execution so roadmap priorities ship as reliable, production-ready platform capabilities, not one-off features
- Partner with application teams and AI product managers to translate workflow needs into reusable platform services
- Define requirements for AI runtime behavior, including execution reliability, scaling, tenant isolation, context assembly, and policy‑aware interactions
- Set orchestration primitives, intent interpretation frameworks, and safe tool‑in‑invocation patterns that application teams can use to build agent‑assisted experiences
- Establish observability, evaluation, and governance standards, including execution tracing, telemetry, auditability, and evaluation‑gated releases
- Drive alignment across engineering, security, compliance, data, and product so capabilities scale safely across the portfolio
Qualifications
- 8+ years in technical product management, with at least 3 years in platform, infrastructure, or AI/ML environments
- Track record delivering platform products used by multiple product teams or services
- Strong understanding of LLM‑based and agentic systems, including runtime design, context assembly, orchestration patterns, and tool‑using architectures
- Comfort defining measurable success criteria for non‑deterministic AI systems
- Familiarity with AI governance and risk management principles in enterprise environments
- Experience coordinating cross‑functional delivery across engineering, product, security, and compliance teams
- A clear communicator who can turn complex technical systems into product and executive narratives